As more and more users have started using the new operating system Windows 7 64bit OS and Windows 8 64bit OS and they call pcs with these systems ‘modern computers’.

Dolphin Data Lab has already worked out the 64bit drivers for both DFL-DE device, DFL-DDP device and their COM ports. It’s easy for users to install these drivers following the manuals and run DFL-DE and DFL-DDP within the modern computers.

One of our major developing engineers-Mr. Wu is now especially working on the integration of the drivers with the DFL-DE and DFL-DDP hardware firmware and codes and he has offered his testing result as following:

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Undetected hdds can be caused by many reasons such as ROM damage, SA module damage,  incompatible SA and ROM, head damage, etc. This case study is to teach the ROM and SA must match by having the same microcode.

Download PDF of this case study here

The hdd was undetected due to ROM damage and let’s now analyze and follow some steps to fix it.

The first thing we could think was to backup the firmware modules when it’s possible, because whether it’s hdd repair or data recovery, we may use the modules in the operations later. Read more

Dolphin Data Lab is one group of data recovery engineers who really concern about its users and partners and resellers.

We value all your feedback and suggestions and we keep writing good detailed manuals,case studies and other technique documents, answering all enquiries within 24 hours, answering all forum posts fast, replying all emails fast, developing new functions and tools fast. We are always there when clients need us.

Within our user-only forum, users can find the following information:

PCB, Head And Platter Swap Section

  • Flash Programmer Pro. Manual;
  • WD USB to SATA conversion – new PCB’S;
  • ROYL HDD Head Repair;
  • Hitachi PCB Swap Case Study;
  • Seagate Short Connect Head Contacts On The PCB;
  • How To Find Out If It’s PCB Malfunction Of One HDD; Read more

Dolphin Data Lab is expanding its international reseller and partner network and we are planning to create multiple language versions of our data recovery tools with our resellers and partners.

As more and more real data recovery engineers from different countries are using DFL data recovery tools, it’s urgent for us to set up more localized support network and giving more helping hands to our users. We will keep our fast and comprehensive support to our users too, especially our forum support. The forum has contained many useful technique documents and topics which can help users understand more about our tools and hanlde more hdd repair and data recovery cases.

We have created the language resource file for DFL-DE data recovery tool, DFL-Data Dr. Pro USB3.0 data recovery equipment and DFL-WDII hdd repair tool and we will also create it for the coming new tools. Read more

This HDD ID:

Model: WDC WD1600BB-55RDA0    Family: Starling MicroCode: 20AB
This hdd was received as one dead hdd without any response when the user tried to powered on the hdd.

After initial diagnosis to the hdd, it was due to the burnt PCB causing the death. The user found one compatible PCB of the same PCB number and swaped the PCB.

After swapping the PCB, powered on the HDD, the hdd reached readiness but not detected. Read more

Since the release of DFL-DE data recovery tool, it has been selected mainly as one start-up data recovery equipment or one replacement data recovery equipment of other similar data recovery tools due to its quick-turn-around features.

All users with this tool can make best use of its unique disk imaging, file recovery and common hdd repair modules to handle more data recovery cases at higher success rate and efficiency.

From version 1.0, 1.3, 1.35 to this new version of 1.4,  within half one year, we have upgraded this tool for three times and users get all these upgrades and new functions for free. We are one data recovery technology-based company and more of our company staffs are engineers and we are able to add all necessary and important data recovery functions which may help users enhance their data recovery capabilities. Read more