Western Digital SMR Palmer PCB800069 HDD Repair and Data Recovery Steps

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This is one successful case study of Western Digital Palmer HDD with PCB number 800069 for one DFL user in Italy.

Patient HDD ID:
WD10SMZW-11Y0TS0
PCB: 800069

Patient HDD Failure Symptoms:
Undetected
Data area was not accessed

WD SMR Palmer HDD Repair and Data Recovery Steps:

01: The user has swapped with one firmware unlock PCB of 800066 and the patient HDD was connected to DFL-SRP data recovery hardware;
02: Enter Kernel mode, backup rom, disable 411;
03: Firmware restart and re-enter program;
04: Backup firmware module 190;
05: Test firmware modules and found module 03 was damaged, checksum error;
06: Repaired module 190 and fixed the 03 corruption issue;
07: Enable 411 and firmware restart;
08: Install original 800069 USB PCB back and connected the external HDD to DFL-URE;
08: Load module 190/T2data to RAM within the data recovery software.

HDD Repair Tools and Data Recovery Tools used in this case study:

DFL-WD hdd repair tool
DFL-URE data recovery software

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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