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Within our data recovery lab, we have received many WD USB hard drives and they are mainly Western Digital 2.5″ My Passport Portable Hard Drive and 3.5″ My Book Essential External Hard Drives.

For WD USB hard drives, they adopt one hardware encryption technology by the USB controller chip and the algorithm of this technology make all data written through the USB ports become encrypted,whether you set password or not.

Within our data recovery cases, engineers meet often the failures of USB hard drives:

Power on the hdd, it spins up without clicking, but the USB port couldnot be detected or the capacity couldn’t be recognized and this is mainly caused by firmware failure and at this time, the hdd has slow response, slow detection, busy, etc. Read more