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This is one Seagate ST1000DM003-1SB102 Pharaoh_Oasis Family 94 patient hard drive from one DFL user in India.

Patient HDD Symptoms:
1, Busy and not detected;
2, LED and cannot enter F3 T>;
3, Many PreampFaultStatus errors in the com terminal;
4, SIM Error 1002 LBA 0000000000046469 FD FCFFF3FF and RW Error 44440080;

The patient HDD has LED lock and the engineer tried shorting method and couldn’t enter F3 T>.

The following are the com terminal messages:

“Model : ST1000DM003-1SB102
……………………………………….. Serial : Z9AA78H
……………………………………….. Firmware :
……………………………………….. Capacity :
……………………………………….. Heads number :
Boot 0x40M
SpinUp

Trans
Rst 0x40M Thermistor Temp 0019

PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
SIM Error 1002 LBA 0000000000046469 FD FCFFF3FF
RW Error 44440080

LED:0x000000BD FAddr:0x00006454
LED:0x000000BD FAddr:0x00006454”

By remote support, Dolphin engineer helped the user edit the head map in ROM by DFL Seagate hdd firmware repair tool, generate unlock rom, write unlock rom, send unlock key, enter F3 T>, backup nglist, clear glist, regenerate translator, etc. Finally the user got lost data back by DFL-DDP data recovery equipment.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Dolphin team is going to release the new software upgrade for the DFL WD HDD auto repair tool, this is one major software upgrade.

Within this software upgrade, users will get the most commonly used functions except the auto repair, such as reset smart, edit ID, format with P-list, etc. Read more

Dolphin new software upgrade for WD HDD auto repair tool has been available and users can ask for one download link to try the new. Within this program, Dolphin team added one new data mode to run auto arco to adjust the physical parameters and then the hdds will be fully detected, after this, users can write the original data recovery firmware modules and then get the data back.

This new WD hdd repair program has contained many new WD hdd families and PCB series to be supported. What are the new support list for WD hdd auto repair tool: Read more

To repair Seagate hard drives, DFL-SRP USB3.0 for Seagate is the best choice. To diagnose the Seagate damaged hard drives, the most important part is to find the failure reason.

To diagnose the Seagate hard drive by COM port is very important and basic for repairing Seagate hard drives. Today when the engineer connected one Seagate hard drive, the engineer opened the COM port and enter the COM terminal window, power on the hard drive, the terminal outputs the following messages: Read more

This is another successful hdd repair case study to repair western digital WD3200AVVS-62L2B0-WCAV16752981 hard drives automatically by DFL Auto HDD repair tool.

Model     :  WD3200A
FW Rev    :  03.04E03
S/N       :  WD-WCAV14187751
Capacity  :  298GB(625142448)
Cylinders :  16383  Heads:  16  SPT:  63 Read more

In the past week, Dolphin head office has received visitors from Dubai and the visitors are from one big Dubai IT company who are running international trade business of computer related and some other digital products. The director and his assitant come together to watch the live demo of Dolphin data recovery solutions and hdd refurbishing solutions. Read more

Dolphin Data Lab is releasing the new DFL Seagate hard drive firmware repair version 1.662, Dolphin users can download it for free from the DFL Seagate user-only forum.

Within this new version 1.662, users get the following new features:

1.  Improved    7200.11 NG list algorithm.
2.  Added       ST F3 PSF backup/clearing/edit
3   Added       DWF common failure fast soluton-one click to fix; Read more

Dolphin Data Lab has released the latest Hitachi hard drive firmware repair manual with the latest program of our DFL-FRP for Hitachi. The following is the manual index and summary and we will send this detailed advanced manual to those who have bought this tool, if you have already Hitachi firmware repair tool, pls. send email to [email protected] to request this manual for free. Read more

Dolphin Data Lab is expanding its international reseller and partner network and we are planning to create multiple language versions of our data recovery tools with our resellers and partners.

As more and more real data recovery engineers from different countries are using DFL data recovery tools, it’s urgent for us to set up more localized support network and giving more helping hands to our users. We will keep our fast and comprehensive support to our users too, especially our forum support. The forum has contained many useful technique documents and topics which can help users understand more about our tools and hanlde more hdd repair and data recovery cases.

We have created the language resource file for DFL-DE data recovery tool, DFL-Data Dr. Pro USB3.0 data recovery equipment and DFL-WDII hdd repair tool and we will also create it for the coming new tools. Read more

This HDD ID:

Model: WDC WD1600BB-55RDA0    Family: Starling MicroCode: 20AB
This hdd was received as one dead hdd without any response when the user tried to powered on the hdd.

After initial diagnosis to the hdd, it was due to the burnt PCB causing the death. The user found one compatible PCB of the same PCB number and swaped the PCB.

After swapping the PCB, powered on the HDD, the hdd reached readiness but not detected. Read more