This is one second-hand WD HDD data recovery case from one Indian Dolphin user. The patient HDD was operated by one non-Dolphin data recovery service supplier but failed and then the patient hdd owner brought the hdd to our Dolphin user in India.
Patient HDD ID
WD10TMVW-11ZSMS5
Family: Helios
PCB: 1814
Failure Symptoms:
original rom lost/corrupted
HDD was not detected
HDD Firmware Repair and Data Recovery Steps
01: Found donor firmware modules and rom with very close or same microcode;
02: Connect patient HDD and enter DFL-WD firmware repair software;
03: Write donor ROM, power off and on;
04: Load ATA auto from donor firmware directory;
05: Backup original firmware modules;
06: Load module dir and load dir to ram;
07: Write donor modules, firmware restart and enter software;
08: Write original data modules, power off and on;
09: Enter DFL-DDP data recovery software to extract lost data easily.
Any question is welcome to sales[at]dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab