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ST2000LM007 FAIL Servo Op=000E Resp=000B LED Data Recovery Steps

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Watch the video here on how to recover the lost data from Rosewood A5 ST2000LM007 with the following error messages in the COM terminal.

Boot 0x80M
QB
Rst 0x80M

T:0x0002 0x4A901760
Srv DETCR init 0x0000

FTU

(P) SATA Reset

RAW OFF

PASS
(DOS Table) Worst Count: 00000000 At SU: FFFFFFFF NT: 00000000 OT: 00000000
RECOV Servo Op=0195 Resp=0005

FAIL Servo Op=06DF Resp=0007

06DF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0003 0001 0000 4507 0008 0000 0000 0000 0C44 0000 0000 0000 0000 0000 1C14 0C24 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF Loop=2247

DSC FAIL
FAIL Servo Op=000E Resp=000B

000E 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 7F6C 0000 7F6C 0000 7F6E 0000 7F6E 0000 7F6E 0000 7F6D 0000 7F6D 0000 7F6C 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

Starting LBA of RW Request=00094BDD8F Length=00001C77

ProcessRWError -Read- at LBA 00094BE9C2 Sense Code=43110081
FAIL Servo Op=000E Resp=000B

000E 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0000 0001 0000 42EB 7F6E 0000 7F6E 0000 7F6E 0000 7F6D 0000 7F6D 0000 1C14 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF
FAIL Servo Op=000E Resp=000B

000E 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0000 0001 0000 42EB 7F6E 0000 7F6E 0000 7F6E 0000 7F6D 0000 7F6D 0000 1C14 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF
ProcessRecoveryComp-2

ERC TO exceeded, orig value in us:FFFFFFFF
MS Read Fails: 4A5EEC78,0000E3B8
RECOV Servo Op=01A5 Resp=0005

Xor this IOEDC Syndrome with Host LBA to find actual sector written = 00007580
FAIL Servo Op=06DF Resp=0007

06DF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0000 0008 0000 38F8 0272 0000 0273 0000 0374 0000 0274 0000 0273 0000 1FF2 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF Loop=2247

DSC FAIL
FAIL Servo Op=01A5 Resp=0007

01A5 FDE4 0001 7FFF 7FFF 7FFF 0017 102E 4F53 0000 8000 5300 FFFF 02E0 0000 0000 0000 02BC 2871 0000 0000 9900 419B A037 0000 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 ED61 7F71 0000 7F71 0000 7F72 0000 7F72 0000 7F72 0000 1FF2 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF Loop=2247

FAIL Servo Op=06DF Resp=0007

06DF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 000F B200 F8A4 0126 EE00 0A10 F501 6094 EEB8 0AC0 F708 FE26 F604 01BC F201 40AC F708 FE20 F504 6380 EDD3 0A2A ED93 1A2B EEB4 0AE0 EEF1 FA10 BFC8 EEB0 0000 0000 0000

DSC FAIL
RECOV Servo Op=01A5 Resp=0005

Search IOEDC Index = 00012740 Index Offset = 00000000

VBMIndex With IOEDC Error =00012740
Uint32 Offset= FFFFFFFF Bit Mask= EEEEEEEE
HostLBA = 000000004A5EEC78

Previous VBM Index = 0002173F

929C1A24 6DCE856D D24C936F 3BDCFC44 CF672598 C1EA773F F819B7C5 6FF9EE16

F5304876 358761C9 EE2ADAA3 C392D8A0 9BCD6CCC 69A0539B 94E40179 374FD572

819E93AA DD5D4C25 BAB125D7 6B68C71C B7ABB600 31763EF7 A34248AD DF05B1AE

5C64DADE 65132881 491F6F0B 333EA278 423601B4 D8CC2553 7F2893E1 66DB9C0A

68C32412 0CE917FD 65E5B6BF DAF48ED4 1E9C48E8 6082018F 0BB6DD15 0E907B66

04A96F46 D4BFF259 304001F3 624D7530 2D7A921C 0858ECEB 261D2449 D66667C2

D337B6FA 7C75DEB4 CC2E4B27 0A03506F F9C0DD50 D02ECB46 F2FB6FFD 7E3C4239

EF92002E 07CBC510 98B4925B ADD93CCB 95AF2484 7BE4B7A2 8141B931 01F22E95

BA784B62 AF81A04C B712DD8F 75AF1B27 A0356E38 03BA921E 5D2C0065 A94815F1

56C69296 77578CA8 43F924C3 1D650783 7C93B96C AB73797A 698A4B99 711EF02D

62ACDDCA 1F2C6B04 1E476E77 A53BE2FF 0B7E00A0 72C965D6 041092CD 18D4DC89

310B277E A6E25660 2A2DB9AB 4CF1C95B 27C44BD4 1A9F4032 D0FEDC01 A0AABBE4

CD916EB2 4EB832DF C68800DF 1447B5B6 F3A29508 A2552F69 EF4527B5 4860A640

987FB9E6 160E193B 95164A13 BC1D9012 8E08DCBC 4A2B0BC5 BB236EE9 103682BC

B4DA031A B9C40597 A1FC9547 47D27F4E 5A9727F0 EDE1F621 5789B81D BB8F6918

40A04A4E 419AE0F3 7C5ADCFB EFA85BAA 697D7124 B5B7D29D 62140351 43455474

621436F1 43455474 5BE52704 00000000

VBM Index IOECC Error =00012740

929C1A24 6DCE856D D24C936F 3BDCFC44 CF672598 C1EA773F F819B7C5 6FF9EE16

F5304876 358761C9 EE2ADAA3 C392D8A0 9BCD6CCC 69A0539B 94E40179 374FD572

819E93AA DD5D4C25 BAB125D7 6B68C71C B7ABB600 31763EF7 A34248AD DF05B1AE

5C64DADE 65132881 491F6F0B 333EA278 423601B4 D8CC2553 7F2893E1 66DB9C0A

68C32412 0CE917FD 65E5B6BF DAF48ED4 1E9C48E8 6082018F 0BB6DD15 0E907B66

04A96F46 D4BFF259 304001F3 624D7530 2D7A921C 0858ECEB 261D2449 D66667C2

D337B6FA 7C75DEB4 CC2E4B27 0A03506F F9C0DD50 D02ECB46 F2FB6FFD 7E3C4239

EF92002E 07CBC510 98B4925B ADD93CCB 95AF2484 7BE4B7A2 8141B931 01F22E95

BA784B62 AF81A04C B712DD8F 75AF1B27 A0356E38 03BA921E 5D2C0065 A94815F1

56C69296 77578CA8 43F924C3 1D650783 7C93B96C AB73797A 698A4B99 711EF02D

62ACDDCA 1F2C6B04 1E476E77 A53BE2FF 0B7E00A0 72C965D6 041092CD 18D4DC89

310B277E A6E25660 2A2DB9AB 4CF1C95B 27C44BD4 1A9F4032 D0FEDC01 A0AABBE4

CD916EB2 4EB832DF C68800DF 1447B5B6 F3A29508 A2552F69 EF4527B5 4860A640

987FB9E6 160E193B 95164A13 BC1D9012 8E08DCBC 4A2B0BC5 BB236EE9 103682BC

B4DA031A B9C40597 A1FC9547 47D27F4E 5A9727F0 EDE1F621 5789B81D BB8F6918

40A04A4E 419AE0F3 7C5ADCFB EFA85BAA 697D7124 B5B7D29D 62140351 43455474

6214740E 43455474 28C154D6 00000000

Next VBM Index = 00012741

929C1A24 6DCE856D D24C936F 3BDCFC44 CF672598 C1EA773F ^z
F819B7C5 6FF9EE16

F5304876 358761C9 EE2ADAA3 C392D8A0 9BCD6CCC 69A0539B 94E40179 374FD572

819E93AA DD5D4C25 BAB125D7 6B68C71C B7ABB600 31763EF7 A34248AD DF05B1AE

5C64DADE 65132881 491F6F0B 333EA278 423601B4 D8CC2553 7F2893E1 66DB9C0A

68C32412 0CE917FD 65E5B6BF DAF48ED4 1E9C48E8 6082018F 0BB6DD15 0E907B66

04A96F46 D4BFF259 304001F3 624D7530 2D7A921C 0858ECEB 261D2449 D66667C2

D337B6FA 7C75DEB4 CC2E4B27 0A03506F F9C0DD50 D02ECB46 F2FB6FFD 7E3C4239

EF92002E 07CBC510 98B4925B ADD93CCB 95AF2484 7BE4B7A2 8141B931 01F22E95

BA784B62 AF81A04C B712DD8F 75AF1B27 A0356E38 03BA921E 5D2C0065 A94815F1

56C69296 77578CA8 43F924C3 1D650783 7C93B96C AB73797A 698A4B99 711EF02D

62ACDDCA 1F2C6B04 1E476E77 A53BE2FF 0B7E00A0 72C965D6 041092CD 18D4DC89

310B277E A6E25660 2A2DB9AB 4CF1C95B 27C44BD4 1A9F4032 D0FEDC01 A0AABBE4

CD916EB2 4EB832DF C68800DF 1447B5B6 F3A29508 A2552F69 EF4527B5 4860A640

987FB9E6 160E193B 95164A13 BC1D9012 8E08DCBC 4A2B0BC5 BB236EE9 103682BC

B4DA031A B9C40597 A1FC9547 47D27F4E 5A9727F0 EDE1F621 5789B81D BB8F6918

40A04A4E 419AE0F3 7C5ADCFB EFA85BAA 697D7124 B5B7D29D 62140351 43455474

6214740F 43455474 B3954DD8 00000000

DiscLBA on or before IOEDC Error = 094BDD8F
Starting LBA of RW Request=00094BDD8F Length=00001C77

ProcessRWError -Write- at LBA 00094BDD8F Sense Code=44808780
FAIL Servo Op=01A5 Resp=0003

01A5 FDE4 0001 7FFF 7FFF 7FFF 0017 102E 4F53 0000 43E8 5300 FFFF 02E0 0000 0000 0000 02BC

UnvRdStatus1: 0x00004500

UnvScntLdData: 0x0000004B

SrvVrtSectNum: 0x0000013C

MmValidServo: 0x00000000

MmExtServoNum: 0x00000000 2871 0000 0000 9900 419B A037 0000 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0001 0000 D877 EE00 0A10 F501 6094 EEB8 0AC0 F708 FE26 F604 01BC 1FF2 40AC F708 FE20 F504 6380 EDD3 0A2A ED93 1A2B EEB4 0AE0 EEF1 FA10 BFC8 EEB0 0000 0000 FFFF Loop=204E

RECOV Servo Op=06DF Resp=0005

DSC PASS

PrgF
FAIL Servo Op=01A5 Resp=0007

01A5 FDE4 0001 7FFF 7FFF 7FFF 0017 102E 4F53 0000 8000 5300 FFFF 02E0 0000 0000 0000 02BC 2871 0000 0000 9900 419B A037 0000 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 99AF EE00 0A10 F501 6094 EEB8 0AC0 F708 FE26 F604 01BC 2213 40AC F708 FE20 F504 6380 EDD3 0A2A ED93 1A2B EEB4 0AE0 EEF1 FA10 BFC8 EEB0 0000 0000 FFFF Loop=2243

FAIL Servo Op=01A5 Resp=0007

01A5 FDE4 0001 7FFF 7FFF 7FFF 0017 102E 4F53 0000 8000 5300 FFFF 02E0 0000 0000 0000 02BC 2871 0000 0000 9900 419B A037 0000 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 E4FB EE00 0A10 F501 6094 EEB8 0AC0 F708 FE26 F604 01BC 2213 40AC F708 FE20 F504 6380 EDD3 0A2A ED93 1A2B EEB4 0AE0 EEF1 FA10 BFC8 EEB0 0000 0000 FFFF Loop=2247

FAIL Servo Op=01A5 Resp=0007

01A5 FDE4 0001 7FFF 7FFF 7FFF 0017 102E 4F53 0000 8000 5300 FFFF 02E0 0000 0000 0000 02BC 2871 0000 0000 9900 419B A037 0000 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 579B EE00 0A10 F501 6094 EEB8 0AC0 F708 FE26 F604 01BC 2213 40AC F708 FE20 F504 6380 EDD3 0A2A ED93 1A2B EEB4 0AE0 EEF1 FA10 BFC8 EEB0 0000 0000 FFFF Loop=2247

￠￠ ￠￠￠ ￠ ￠????????????
Bad cmd: 0x1A1A
> 
Boot 0x80M
Tech Unlock Handshake: 0x824B6834
Reply:
QB
Rst 0x80M

T:0x0002 0x4A901760
Srv DETCR init 0x0000

FTU

(P) SATA Reset

RAW OFF

PASS

MS Read Fails: 4A5EEC78,0000E3B8

RECOV Servo Op=01A5 Resp=0005

Out:

Unretryable write error
MSP Guard Band Fails: E9F6FA88,00000AD8

MSP213
(MC POR Duration): 0000001050
RECOV Servo Op=0195 Resp=0005

DSC PASS
RECOV Servo Op=0195 Resp=0005

Intel 6G->3G

Send Status: COMRESET seen

CSpd= 3Gbps
ASCII Diag mode

F3 T>^z
ASCII Diag mode

F3 T>
RECOV Servo Op=0095 Resp=0005

DSC
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005
^z
RECOV Servo Op=0195 Resp=0005
^z
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BE9C2 Sense Code=43110081

Common path start quit now
RECOV Servo Op=0195 Resp=0005

ProcessRC: 00000000,00000000
ReadContinuous: 094BE9C2,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BE9C2,094BEB1C
RECOV Servo Op=0195 Resp=0005
^z
^z
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BEB1D Sense Code=43110081^z
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BEB1D,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BEB1D,094BEC77
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BEC78 Sense Code=43110081
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BEC78,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BEC78,094BEDD2
RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BEDD3 Sense Code=43110081

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BEDD3,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BEDD3,094BEF2D
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BEF2E Sense Code=43110081
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BEF2E,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BEF2E,094BF088

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF089 Sense Code=43110081

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BF089,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF089,094BF1E3

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF1E4 Sense Code=43110081
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BF1E4,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF1E4,094BF33E

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF33F Sense Code=43110081

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BF33F,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF33F,094BF499
RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF49A Sense Code=43110081

Common path start quit now
RECOV Servo Op=0195 Resp=0005

ProcessRC: 00000001,00000000
ReadContinuous: 094BF49A,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF49A,094BF5F4
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF5F5 Sense Code=43110081
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BF5F5,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF5F5,094BF74F

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF750 Sense Code=43110081
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BF750,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF750,094BF8AA
RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

RECOV Servo Op=0195 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BF8AB Sense Code=43110081
RECOV Servo Op=0195 Resp=0005

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BF8AB,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BF8AB,094BFA05

Starting LBA of RW Request=00094BDD8F Length=00001DD2

ProcessRWError -Read- at LBA 00094BFA06 Sense Code=43110081

Common path start quit now
ProcessRC: 00000001,00000000
ReadContinuous: 094BFA06,0000015B
UnrecovSectorCount:015B,015A
NumUDEs: 0000015B,00000000,0000015A
Passed: 00000080,00000115,00000138
Out:
SkipLBA: 094BFA06,094BFB60
ASCII Diag mode

F3 T>

Search IOEDC Index = 00022340 Index Offset = 00000000

VBMIndex With IOEDC Error =00022340

Uint32 Offset= FFFFFFFF Bit Mask= EEEEEEEE

HostLBA = 000000004A5EEC78

Previous VBM Index = 0003133F

929C1A24 6DCE856D D24C936F 3BDCFC44 CF672598 C1EA773F F819B7C5 6FF9EE16

F5304876 358761C9 EE2ADAA3 C392D8A0 9BCD6CCC 69A0539B 94E40179 374FD572

819E93AA DD5D4C25 BAB125D7 6B68C71C B7ABB600 31763EF7 A34248AD DF05B1AE

5C64DADE 65132881 491F6F0B 333EA278 423601B4 D8CC2553 7F2893E1 66DB9C0A

68C32412 0CE917FD 65E5B6BF DAF48ED4 1E9C48E8 6082018F 0BB6DD15 0E907B66

04A96F46 D4BFF259 304001F3 624D7530 2D7A921C 0858ECEB 261D2449 D66667C2

D337B6FA 7C75DEB4 CC2E4B27 0A03506F F9C0DD50 D02ECB46 F2FB6FFD 7E3C4239

EF92002E 07CBC510 98B4925B ADD93CCB 95AF2484 7BE4B7A2 8141B931 01F22E95

BA784B62 AF81A04C B712DD8F 75AF1B27 A0356E38 03BA921E 5D2C0065 A94815F1

56C69296 77578CA8 43F924C3 1D650783 7C93B96C AB73797A 698A4B99 711EF02D

62ACDDCA 1F2C6B04 1E476E77 A53BE2FF 0B7E00A0 72C965D6 041092CD 18D4DC89

310B277E A6E25660 2A2DB9AB 4CF1C95B 27C44BD4 1A9F4032 D0FEDC01 A0AABBE4

CD916EB2 4EB832DF C68800DF 1447B5B6 F3A29508 A2552F69 EF4527B5 4860A640

987FB9E6 160E193B 95164A13 BC1D9012 8E08DCBC 4A2B0BC5 BB236EE9 103682BC

B4DA031A B9C40597 A1FC9547 47D27F4E 5A9727F0 EDE1F621 5789B81D BB8F6918

40A04A4E 419AE0F3 7C5ADCFB EFA85BAA 697D7124 B5B7D29D 62140351 43455474

06BC36F1 1F211E65 E19FAC68 00000000

VBM Index IOECC Error =00022340

929C1A24 6DCE856D D24C936F 3BDCFC44 CF672598 C1EA773F F819B7C5 6FF9EE16

F5304876 358761C9 EE2ADAA3 C392D8A0 9BCD6CCC 69A0539B 94E40179 374FD572

819E93AA DD5D4C25 BAB125D7 6B68C71C B7ABB600 31763EF7 A34248AD DF05B1AE

5C64DADE 65132881 491F6F0B 333EA278 423601B4 D8CC2553 7F2893E1 66DB9C0A

68C32412 0CE917FD 65E5B6BF DAF48ED4 1E9C48E8 6082018F 0BB6DD15 0E907B66

04A96F46 D4BFF259 304001F3 624D7530 2D7A921C 0858ECEB 261D2449 D66667C2

D337B6FA 7C75DEB4 CC2E4B27 0A03506F F9C0DD50 D02ECB46 F2FB6FFD 7E3C4239

EF92002E 07CBC510 98B4925B ADD93CCB 95AF2484 7BE4B7A2 8141B931 01F22E95

BA784B62 AF81A04C B712DD8F 75AF1B27 A0356E38 03BA921E 5D2C0065 A94815F1

56C69296 77578CA8 43F924C3 1D650783 7C93B96C AB73797A 698A4B99 711EF02D

62ACDDCA 1F2C6B04 1E476E77 A53BE2FF 0B7E00A0 72C965D6 041092CD 18D4DC89

310B277E A6E25660 2A2DB9AB 4CF1C95B 27C44BD4 1A9F4032 D0FEDC01 A0AABBE4

CD916EB2 4EB832DF C68800DF 1447B5B6 F3A29508 A2552F69 EF4527B5 4860A640

987FB9E6 160E193B 95164A13 BC1D9012 8E08DCBC 4A2B0BC5 BB236EE9 103682BC

B4DA031A B9C40597 A1FC9547 47D27F4E 5A9727F0 EDE1F621 5789B81D BB8F6918

40A04A4E 419AE0F3 7C5ADCFB EFA85BAA 697D7124 B5B7D29D 62140351 43455474

6214740E 43455474 28C154D6 00000000

Next VBM Index = 00022341

929C1A24 6DCE856D D24C936F 3BDCFC44 CF672598 C1EA773F F819B7C5 6FF9EE16

F5304876 358761C9 EE2ADAA3 C392D8A0 9BCD6CCC 69A0539B 94E40179 374FD572

819E93AA DD5D4C25 BAB125D7 6B68C71C B7ABB600 31763EF7 A34248AD DF05B1AE

5C64DADE 65132881 491F6F0B 333EA278 423601B4 D8CC2553 7F2893E1 66DB9C0A

68C32412 0CE917FD 65E5B6BF DAF48ED4 1E9C48E8 6082018F 0BB6DD15 0E907B66

04A96F46 D4BFF259 304001F3 624D7530 2D7A921C 0858ECEB 261D2449 D66667C2

D337B6FA 7C75DEB4 CC2E4B27 0A03506F F9C0DD50 D02ECB46 F2FB6FFD 7E3C4239

EF92002E 07CBC510 98B4925B ADD93CCB 95AF2484 7BE4B7A2 8141B931 01F22E95

BA784B62 AF81A04C B712DD8F 75AF1B27 A0356E38 03BA921E 5D2C0065 A94815F1

56C69296 77578CA8 43F924C3 1D650783 7C93B96C AB73797A 698A4B99 711EF02D

62ACDDCA 1F2C6B04 1E476E77 A53BE2FF 0B7E00A0 72C965D6 041092CD 18D4DC89

310B277E A6E25660 2A2DB9AB 4CF1C95B 27C44BD4 1A9F4032 D0FEDC01 A0AABBE4

CD916EB2 4EB832DF C68800DF 1447B5B6 F3A29508 A2552F69 EF4527B5 4860A640

987FB9E6 160E193B 95164A13 BC1D9012 8E08DCBC 4A2B0BC5 BB236EE9 103682BC

B4DA031A B9C40597 A1FC9547 47D27F4E 5A9727F0 EDE1F621 5789B81D BB8F6918

40A04A4E 419AE0F3 7C5ADCFB EFA85BAA 697D7124 B5B7D29D 62140351 43455474

6214740F 43455474 B3954DD8 00000000

RECOV Servo Op=01A5 Resp=0005

Starting LBA of RW Request=00094BDD8F Length=00001C77

ProcessRWError -Write- at LBA 00094BDD8F Sense Code=44808780
RECOV Servo Op=01A5 Resp=0005

Out:

Unretryable write error

LED:0x000000BD FAddr:0x0000988E

LED:0x000000BD FAddr:0x0000988E

LED:0x000000BD FAddr:0x0000988E

Tools used in this data recovery cases:

DFL-SRP USB3.0 all-in-one Data Recovery Equipment

/0 Comments/by

Lost password for My WD passport

, ,

Dear Sir,

I have an external WD Passport 1TB and I have lost the password. I would like to know if you provide a professional service for password recovery or if you can help me to access the data on my hard drive.

Thank you,
Rabih
>
To answer this client:

For single hdd repair and data recovery case, Dolphin data recovery tools are not recommeneded but users can send the patient drive to the local data recovery service center with Dolphin data recovery tools.

For external WD Passport 1TB, if users forget password and wish to remove the password and access the data, users need to convert the USB to SATA interface and then connect the patient drive to DFL-WD hdd firmware repair tool, sometimes users need to short connect tv9 and tv10 to enter the WD firmware repair software and then access the firmware area to edit firmware modules to remove the password.

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Best Hard Drive ROM Chip Readers

The best hard drive ROM chip readers are to save users’ time on soldering work, support new hard drive ROM chips’ read and write and protect the data drives’ PCB. Some improper or wrong soldering work may damage the chip or circuit and finally the PCB got dead.

Not all drives support hard drive rom chip direct read and write by pin connection without any soldering work but most drives do.

Dolphin hard drive rom readers contain both pin reader and chip socket reader:

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

/0 Comments/by

ST4000LM024 HDD Head Damage

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F3 T>^l
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37D103 ErrorCode=43160080 DiscLBA=0000000000009D9C Duration=000006C3 ms
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37E104 ErrorCode=43160080 DiscLBA=0000000000009DCC Duration=000005FF ms
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37B101 ErrorCode=43160080 DiscLBA=0000000000009D3A Duration=000007C8 ms
RECOV Servo Op=0195 Resp=0005
M11 CheopsLiteA SATA 2.0 RAP30.8.2 SMR 2MB Flash 150 zn zoneds
Product FamilyId: 72, MemberId: 01
HDA SN: WCK0MT1K, RPM: 5527, Wedges: 178, Heads: 8, OrigHeads: A, ActiveHdMap: 00FF, Lbas: 00003ADABD42, PreampType: 84 30
Bits/Symbol: C, Symbols/UserSector: CB6, Symbols/SystemSector: CB5
PCBA SN: 0000E735FUZK, Controller: CHEOPSLITE_1_0_SATA(1410), Channel: Unknown, PowerAsic: Unknown Rev 00, BufferBytes: 8000000
SF ID: EF 60, SF Part Size: 800, Flash Used: 800
Package Version: M1A1804D6.SDMA.MD0004., Package P/N: ———, Package Global ID: 00480560,
Package Build Date: 12/27/2016, Package Build Time: 23:14:40, Package CFW Version: M1A1804D6.SDMA.MD0004.01174104.00480560.,
Package SFW1 Version: D604, Package SFW2 Version: —-, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 12272314, CustomerRel: 0001, Changelist: 01174104, ProdType: M1A1804.SDMAQC, Date: 12/27/2016, Time: 231440, UserId: 00480560
Servo FW Rev: D604
TCG IV Version: 30.05
Package BPN: 8
RAP FW Implementation Key: 1E, Format Rev: 0206, Contents Rev: 2B 03 13 00
Active BFW Container: 1
4K Sys Area: 1
Features:
– IOEDC enabled
– IOECC enabled
– DERP enabled v. 6.0.00.0000000000000001
– LTTC-UDR2 disabled
– SuperParity 4.1 enabled
– Humidity Sensor disabled
– Media Cache Partition enabled
– Media Cache enabled
– Low Current Spin Up Normal
– Ready Sequence Optimization disabled
– Torn Write Protection enabled
– Zone Remap disabled
– AGB enabled
– SubRelease:0
– Critical Event Log v. 1
– FAFH 40.11 disabled
– EWP:0
– DRAM Mirror:0^z
ASCII Diag mode

F3 T>i4,1,22

RECOV Servo Op=01A5 Resp=0005
F3 T>^z
ASCII Diag mode

F3 T>V4
Reassigned Sectors List Enabled
Entries: 0000, Alts: 0000, Removed: 0000,
Pending: 0000, Host Pending: 0000, Max RSL Size: 00008400 Idx LBA PBA LLLCHS of LBA Wdg PLPCHS of PBA SFI Hours Msecs Status BBM Mask

F3 T>m0,6,3,,,,,22

RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC375035 ErrorCode=43160080 DiscLBA=000000000000B511 Duration=00000693 ms
RECOV Servo Op=0195 Resp=0005

SIM FileFD=FC375035 ErrorCode=43160080 DiscLBA=0000000000022A3C Duration=00000953 ms
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC36D01D ErrorCode=43160080 DiscLBA=000000000000A424 Duration=000006E4 ms
RECOV Servo Op=0195 Resp=0005

SIM FileFD=FC36D01D ErrorCode=43160080 DiscLBA=000000000002194F Duration=00000964 ms
DiagError 0000500EProcess Defect List Error
R/W Sense 00000002, R/W Error 041C0087, List Offset 00000000, List Index FFFFFFE8, File Error 00000000

F3 T>^a
Prod Desc: M11 CheopsLiteA SATA 2.0 RAP30.8.2 SMR 2MB Flash 150 zn zonedservo 5400RPM
Package Version: M1A1804D6.SDMA.MD0004.
Serial #: WCK0MT1K
Changelist: 01174104
Model #: ST4000LM024-2AN17V
ID: 101
Servo FW Rev: D604
Heads: 8
PCBA SN: 0000E735FUZK
Default factory config: SD&D
Active config: SD&D

TotalHostWrites 00000000

NumberOfSegWrites 0000

TotalHPCBROs 00000000

TotalBWOs 00000000

MCMTWrites 00000000

Idle1Count 0000

MCSegmentUsed 0000

For above patient ST4000LM024 HDD data recovery, users need to open the patient HDD in clean room, find donor heads and swap the heads with proper hdd head replacement tools to continue.

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WD SMR HDD WD40EZAZ 810011 Spin Up and Down Data Recovery Steps

,

This is one very successful Western Digital SMR hard drive firmware repair and data recovery case study for one Dolphin user in India.

WD SMR Patient hdd id:

Model number-WD40EZAZ-00SF3B0
PCB number: 810011

WD SMR Patient hdd Failure symptoms:

Spin up and down and not possible to access data area

Firmware repair tools and data recovery tools used in this case study:

DFL-SRP for WD firmware repair tool
DFL-DDP data recovery equipment

WD SMR Patient hdd firmware repair and data recovery steps:

01: Backup up original WD SMR Patient hdd ROM by ROM chip pin reader;
02: Generate unlock rom by DFL-SRP for WD firmware repair tool；
03: Write unlock ROM to original 810011 PCB;
04: Connect PCB only, enter DFL-WD firmware repair software by kernel mode and then disable 411;
05: Install the PCB to patient HDD and backup key firmware modules, specially module 190;
06: Repair module 190(unique 190 repair assistant);
07: Fix SMR slow issue;
08: Auto load 190 to ram within DFL-DDP data recovery tool disk image setting;
09: Access to data area and all lost partitions and folders were available for immediate easy data recovery.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

/0 Comments/by

WD82PURX-78GVLY0 DaHua DVR HDD Data Recovery Steps

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This is one 8TB WD82PURX-78GVLY0 DaHua DVR hard drive and the user couldn’t access this DVR drive in their DVR device and all videos were lost.

To recover all the lost valuable videos from this Western Digital helium DVR hard drives, the user selected Dolphin DVR data recovery software to recover the lost videos.

The user mount the DVR drive by DFL-SRP data recovery hardware to PC and the Dolphin DVR data recovery software detected the DVR drive and listed it, the user extended all the lost 4 partitions and recovered all the lost videos. Please note the user needs to select the partition one by one to recover.

Video Guide: WD82PURX 78GVLY0 DaHua DVR HDD Data Recovery Steps

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

/0 Comments/by

How to Recover WD10JMVW-11AJGS2 Encrypted Hard Drives

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WD10JMVW-11AJGS2 is one Western Digital SED laptop hard drive. It’s very common to deal with the firmware corrupted cases of these WD SED HDDs.

For this patient WD SED HDD, the firmware area couldn’t be accessed directly, the rom couldn’t be read either. The patient HDD was detected wrongly and running slowly.

To fix the firmware issue, the engineer short connected tv9 and tv10, read rom, disable 02, slow fix, firmware restart and the patient hdd was detected properly by DFL-WD hdd repair tool.

After the firmware repair, the user opened the DFL-DDP data recovery software but the result was bad because no partitions were detected, no folders, no files.

The user viewed the source drive sector 0 and didn’t find any partition mark of 55 AA and other hex data was not normal at encrypted status. The user tried using the auto decryption function but the software asked for inputing the software and finally failed.

The user went back to DFL-WD firmware repair software, went to FW Operations>Module Editing>Edit HDD ID>Security Subsystem, ticked the SED and firmware restart, went to DFL-DDP, the lost partition, folders and files were all available for immediate data recovery.

Video instruction of How to Recover WD10JMVW Encrypted Hard Drives

Any question is welcome to [email protected] or add Dolphin skype id: dolphin.data.lab

/0 Comments/by

New Method to Read and Write ROM for Seagate and WD HDDs

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Users have different options to read and write ROM from Seagate and Western Digital hard drives.

For many hdds, users can use firmware repair tools to read and write ROM directly.

For some new hdds, firmware repair tools don’t support to read or write ROM due to SED lock, MCU lock or other PCB issue or ROM chip issue. At this situation, users can only use flash programmer to read and write rom from the ROM chips.

For traditional flash programmers, users need to solder the ROM chips off and put the ROM chip to the chip holder to read and write rom.

Not all engineers have good soldering skills and Dolphin team offered Chip-on HDD Flash Programmer Smart, users just need to remove the PCB and then users can use the pin reader to read and write rom without soldering the rom chips off.

Now users don’t need to remove PCB, don’t need to solder the ROM chips off, users just need to install the HDD ROM programming clip adapter to the HDD and then users can use Chip-on HDD Flash Programmer Smart and its software to read and write ROM easily.

Users can read details of HDD ROM programming clip adapters here.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

/0 Comments/by

Seagate ST4000VX013 B2 Hard Drive Firmware Repair and Data Recovery Steps

,

This is one Seagate ST4000VX013 hard drive firmware repair and data recovery case study for one Dolphin user in India.

Patient HDD ID:
Model number: ST4000VX013-2XG104
Family: B2
Capacity: 4TB

ST4000VX013 Patient HDD Failure Symptoms:
Clicking noises; Spin up and down; partitions lost

ST4000VX013 Required HDD Repair Tools and Data Recovery Equipment
DFL-Seagate hdd repair tool
DFL-DDP data recovery equipment

ST4000VX013 HDD Repair and Data Recovery Steps
01: Backup head adaptive module;
02: Swap heads and write donor adaptive data by DFL-Seagate hdd repair tool;
03: Backup sys35 NGlist;
04: Clear g-list and regenerate translator;
05:  Repair data offset;
06: Disable vacant active;
07: Reverse scan to get all lost partitions by DFL-DDP data recovery equipment.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

/0 Comments/by

Western Digital WD10EZEX PCB1824 Undetected HDD Data Recovery Tips

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This case study teaches how to recover lost data from one undetected Western Digital WD10EZEX hard drive.

Patient HDD ID:
Model number-WD10EZEX-00RKKA0
Family: Tressels
Head number: 2
PCB: 2060-771824

Patient HDD symptoms:
Undetected

Western Digital hdd firmware repair and data recovery steps:

1, Connect patient hdd to DFL-WD hdd firmware repair tool;
2, Power on patient hdd, the patient hdd was not detected, load loaders automatically by selecting the donor firmware path with the same microcode;
3, Refresh Id or re-enter the program without power off the hdd, the patient hdd was still not detected;
4, Test the firmware modules and found module 11 and 12 were damaged;
5, Found donor firmware module 11 and 12 of the same microcode and wrote the modules to patient HDD;
6, Power off and on and refresh the HDD ID, the patient HDD was repaired successfully;
7, Connect patient HDD to DFL-DDP data recovery hardware and all lost data was recovered.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

/0 Comments/by