Posts

This is one data recovery case from one DFL user in Indonesia and it’s actually one Seagate physical hdd firmware repair and data recovery cases.

HDD ID:
Model : ST1000LM035-1RK172
Serial : WKP4P877
Firmware : EB01
Capacity : 281474976710655 (134217728.00GB)
Obtain failed
Sector size : 512
Heads number : Obtain failed

COM Terminal Output Messages:

Bootᅠ0x80M
TCC:002B
[LBA=0x00000001][LBA=0x00000001]
ᅠRECOVᅠServoᅠOp=06DFᅠResp=0005

DSC PASS
ᅠRECOVᅠServoᅠOp=0095ᅠResp=0005

ᅠSIMᅠFileFD=FC000000ᅠErrorCode=43160080ᅠDiscLBA=0000000000000001ᅠDuration=00000649ᅠms
ᅠRECOVᅠServoᅠOp=0195ᅠResp=0005[LBA=0x0000DA01][LBA=0x0000DA01]

ᅠSIMᅠFileFD=FC000000ᅠErrorCode=43160080ᅠDiscLBA=000000000000DA01ᅠDuration=00000048ᅠms
ᅠRECOVᅠServoᅠOp=0095ᅠResp=0005[LBA=0x00000406][LBA=0x00000406]

ᅠSIMᅠFileFD=FC00320DᅠErrorCode=43160080ᅠDiscLBA=0000000000000406ᅠDuration=00000047ᅠms
ᅠRECOVᅠServoᅠOp=0195ᅠResp=0005[LBA=0x0000DE06][LBA=0x0000DE06]

ᅠSIMᅠFileFD=FC00320DᅠErrorCode=43160080ᅠDiscLBA=000000000000DE06ᅠDuration=00000046ᅠms

SimErrorᅠ-ᅠRemainingᅠinᅠBootFW

Performᅠaᅠdoubleᅠdownloadᅠwithoutᅠaᅠpowerᅠcycle

Above hdd failure was caused by head corruption and the user swapped the heads and finally got all lost data back with DFL-DDP data recovery tool.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

This is one very interesting Seagate ST4000LM024 firmware repair and data recovery case study because the patient hard drive has multiple firmware failures and finally the lost data was perfectly recovered by DFL SRP All-in-one data recovery equipment.

Patient HDD iD:
Model Number: ST4000LM024-2AN17V
SN: WCK4KDYA

Patient HDD Failure Symptoms:
Busy, Undetected, Nohost, Wrong Data Area

COM Terminal Error Messages:

‘Boot 0x80M
MD45L1
0001
SpinUp
TCC:0015

Trans
Rst 0x80M
MD45L1
0001
[RSO is disabled]

(P) SATA Reset

No HOST FIS-ReadyStatusFlags 0002A1A1
ServoDiscSlip Time = 00000039’

Seagate HDD Firmware Repair and Data Recovery Steps

1, Select correct family ID: M11(A1) and Enter DFL Seagate HDD Firmware Repair and Data Recovery Software(no need to power on);
2, Backup ROM;
3, Generate unlock ROM;
4, Write unlock ROM;
5, Power off and on and send unlock Key;
6, Backup NGlist and other important SYS files;
7, Clear G-list;
8, Regenerate translator;
9, Initialize by ID(COM);
10,Power off and on and send unlock key;
11,Fix the wrong data/data offset issue;
12,Enter DFL-DDP data recovery software and all lost data was available for immediate data recovery.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Seagate hard drive weak heads data recovery is very common data recovery case and if users don’t have DFL Seagate HDD firmware repair tool and want to recover the lost data from patient hard drives with weak heads, users need to set up head map, image patient HDD by heads, image good heads first and then image weak heads, or users need to swap heads for full data recovery. Read more

This is one very interesting Seagate ST5000LM000 data recovery case study from one DFL user in Mexico.

Originally the patient Seagate HDD had MCMT corrupted failure and no host failure reported in the COM terminal.

Patient HDD ID:

ST5000LM000-2AN170
Family: M11-A1

Patient HDD Failure Symptoms:

Not detected;
Wrong data locations, data offset after translator regeneration with unlock ROM;
All sectors red if writing back original ROM

ST5000LM000 Data Recovery Steps:

Backup ROM;
Generate Unlock ROM;
Write unlock rom, power off/on and send unlock key;
Backup nglist and other important SYS files;
Clear glist and smart;
Regenerate translator;
Fix data offset/wrong data locations/unrecognized data by DFL Seagate HDD Repair Tool;
Open DFL-DDP data recovery software and all lost partitions were found correctly and finally all lost data was recovered.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

This is one Seagate ST1000DM003-1SB102 Pharaoh_Oasis Family 94 patient hard drive from one DFL user in India.

Patient HDD Symptoms:
1, Busy and not detected;
2, LED and cannot enter F3 T>;
3, Many PreampFaultStatus errors in the com terminal;
4, SIM Error 1002 LBA 0000000000046469 FD FCFFF3FF and RW Error 44440080;

The patient HDD has LED lock and the engineer tried shorting method and couldn’t enter F3 T>.

The following are the com terminal messages:

“Model : ST1000DM003-1SB102
……………………………………….. Serial : Z9AA78H
……………………………………….. Firmware :
……………………………………….. Capacity :
……………………………………….. Heads number :
Boot 0x40M
SpinUp

Trans
Rst 0x40M Thermistor Temp 0019

PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
SIM Error 1002 LBA 0000000000046469 FD FCFFF3FF
RW Error 44440080

LED:0x000000BD FAddr:0x00006454
LED:0x000000BD FAddr:0x00006454”

By remote support, Dolphin engineer helped the user edit the head map in ROM by DFL Seagate hdd firmware repair tool, generate unlock rom, write unlock rom, send unlock key, enter F3 T>, backup nglist, clear glist, regenerate translator, etc. Finally the user got lost data back by DFL-DDP data recovery equipment.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

This is one patient HDD firmware repair and data recovery case study from one DFL user in Indonesia.
Patient HDD ID: Seagate ST9500325AS Wyatt 3C
Symptom: Capacity 0 with the following com terminal error messages:

‘Rst 0x08M
RW cmd 0002 req = 89 3E 00 00 17 02 00 00 00 00 00 00 08 8C 08 00 87 97 09 00 08 8C 08 00
opts = 00001121
RW Err = C4090082
RW cmd 0002 req = 89 3E 00 00 01 00 00 00 00 00 00 00 08 8C 08 00 87 97 09 00 08 8C 08 00
opts = 00001121
RW Err = C4090082
RW cmd 0002 req = 75 5F 02 00 17 02 00 00 00 00 00 00 08 8C 08 00 87 97 09 00 08 8C 08 00
opts = 00001121
RW Err = C4090082
RW cmd 0002 req = 75 5F 02 00 01 00 00 00 00 00 00 00 08 8C 08 00 87 97 09 00 08 8C 08 00
opts = 00001121’

To fix the capacity 0 and RW Err, users need to backup rom and firmware modules and sys files and next the engineer got partial sector access issue.

To fix the partial sector access issue for this patient hdd, users need to use the partial sector access auto fix solution, just one click to fix by DFL Seagate hdd repair tool.

Finally the data area was fully accessed by DFL-DDP data recovery equipment.
SEAGATE ST9500325AS WYATT 3C RW ERR C4090082 CAPACITY 0 PARTIAL SECTOR ACCESS HDD REPAIR AND DATA RECOVERY STEPS:

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

With DFL New Seagate HDD firmware repair tool, users can easily unlock the Seagate B2 HDD firmware area, fix the LED 0X000000BD spin up and down and other firmware corruption issue, fix the B2 undetected/wrongly detected issue, fix the inaccessible data area issue, etc.

The common Seagate B2 HDD models are as below:

ST4000VM004
ST4000VX005

After connecting the patient B2 HDD to the firmware repair hardware, power on the hdd, users get the repeating LED 0X000000BD COM terminal messages and the patient hdd spin up and down and up and down…

Whenever users get the Seagate B2 patient HDDs, please backup the original ROM, generate unlock rom, write unlock rom, backup important sys files. But if LED has appeared in the COM terminal, users need to backup the original ROM and then generate new ROM for LED repair within the new DFL Seagate hdd repair and then write the new LED repair ROM, next power off and on, the LED issue will be fixed and users can go to DFL-DDP data recovery software and all lost data can be listed for recovery.

If the patient B2 drives have suffered data corruption, users can see hex data but the data is not normally accessed. At this time, users need to use the new B2 Data Repair function and then the data corruption will be automatically repaired and DFL-DDP will list all the partitions and folders properly.

Video case study below:

SEAGATE ST4000VM004 ST4000VX005 B2 HDD LED 0X0BD SPIN UP AND DOWN HDD Repair and Data Recovery Steps

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Dolphin Data Lab has upgraded the Seagate HDD repair and data recovery solution and for all Dolphin DFL users, they can get the latest DFL Seagate hdd repair software from the user-only forum and repair and recover lost data effectively from the Seagate New ST8000NM000A 8TB B5 Cimarron family hard drives.

F3 T>^l
Cimarron.SATA.Combo.Default5xxE.MynaPlus2.1.Cust.KB1A
Product FamilyId: B5, MemberId: 01
HDA SN: WKD0ELXS, RPM: 7202, Wedges: 1A0, Heads: A, OrigHeads: C, ActiveHdMap: 03FF, Lbas: 000074795956, PreampType: 82 50
Bits/Symbol: C, Symbols/UserSector: CC9, Symbols/SystemSector: CC8 HostBlocks: 0x8, HostSectorSize: 0x200, SystemSectorSize: 0x1000
PCBA SN: 0000E03782WB, Controller: MYNAPLUS_2_0_SATA(1D20), Channel: Unknown, PowerAsic: Unknown Rev 00, BufferBytes: 10000000
SF ID: 9D 70, SF Part Size: 800, Flash Used: 3C0
Package Version: CRAEA1A06.SDN1.AB0462.SN02 , Package P/N: 100864930, Package Global ID: 00699153,
Package Build Date: 01/21/2020, Package Build Time: 13:26:54, Package CFW Version: CRAEA1A06.SDN1.AB0462.01847935.00699153.SN02 ,
Package SFW1 Version: B632, Package SFW2 Version: D632, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 01211326, CustomerRel: SN02, Changelist: 01847935, ProdType: CRAEA1A.SDN1QC, Date: 01/21/2020, Time: 132654, UserId: 00699153
Servo FW Rev: D632
Parallelism Identity: Single
TCG IV Version: n/a
Package BPN: 161
RAP FW Implementation Key: 22, Format Rev: 0003, Contents Rev: 01 13 C0 2F
Active BFW Container: 1
4K Sys Area: 1
TOTAL TTR = 00004F5F
Features:
– IOEDC enabled
– IOECC enabled
– DERP enabled v. 7.0.00.0000000000000000
– LTTC-UDR2 compiled off
– SuperParity 2.5 enabled
– Humidity Sensor enabled
– Media Cache Partition enabled
– Torn Write Protection enabled
– SweepSeek 2.0
– SubRelease:0
– Critical Event Log v. 1
– FAFH 42.4 enabled
– EWP:1
– DRAM Mirror:1
– MiniZones Serpentine Media Layout

By the DFL Seagate HDD repair tool, users can easily unlock the firmware area, backup the important firmware modules, fix the damaged firmware modules and then recover the lost data with DFL DDP data recovery hardware tools.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

To repair Seagate hard drives, DFL-SRP USB3.0 for Seagate is the best choice. To diagnose the Seagate damaged hard drives, the most important part is to find the failure reason.

To diagnose the Seagate hard drive by COM port is very important and basic for repairing Seagate hard drives. Today when the engineer connected one Seagate hard drive, the engineer opened the COM port and enter the COM terminal window, power on the hard drive, the terminal outputs the following messages: Read more