Seagate ST4000LM024 HDD Physical Head Damage
The following error messages are output in one Seagate ST4000LM024 patient hard drive COM terminal and this indicates the patient HDD has head damage and users need to use the head replacement tools included in the Hard Drive Ramp Toolkit Pro.
Boot 0x80M
MD0044
0001
FAIL Servo Op=0100 Resp=0007
0100 0000 0000 0000 0000 9015 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1480 0000 0000 F880 0000 0000 0000 0000 0A49 0000 CE00 0000 A74D 97A5 0005 0100 8553 FFFF 2000 0000 62A1 0607 0003 1EBF 0003 1EBF 0000 0000 0020 2247 0014 0006 0000
SpinUp
RECOV Servo Op=0100 Resp=0005
TCC:0014
Trans
Rst 0x80M
MD0044
0001
(P) SATA Reset
(H) SATA Reset
SP Regen FAIL@LBA=0x00BAA7E2
LED:0x000000BD FAddr:0x00008216
Rst 0x80M
MD0044
0001
Op=1001 Resp=0001
Op=0B01 Resp=0001
Op=0501 symbol=0000 Resp=0001
Op=11CF
LED:0x000000BD FAddr:0x00007809
Boot 0x80M
MD0044
0001
SpinUp
FAIL Servo Op=0100 Resp=0007
0100 9000 0000 0001 0000 9015 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 11C0 0000 0000 F740 0000 0000 0000 0000 0A82 0000 CE00 0000 A68C 972B 0005 0100 859B FFFF 2000 0000 17B7 0707 0003 1EBF 0000 C350 0000 0000 0020 2247 0015 0005 0000 Loop=2247
Motor started
Heads loaded
FAIL Servo Op=0100 Resp=0007
0100 9000 0000 0001 0000 9015 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1140 0000 0000 F700 0000 0000 0000 0000 0A8D 0001 CE00 0000 A67F 9732 0005 0100 859B FFFF 2000 0000 3140 0707 0000 C350 0000 C350 0000 0000 0020 2247 0015 0005 0000 Loop=2247
Motor started
Heads loaded
If users see error messages above, users need to stop working on it and stop treating it as firmware corrupted drives which will make patient drive worse.