Seagate ST2000LM010-1RA174 HDD Repair and Data Recovery Steps

This is one successful data recovery case study for one Dolphin user from Mexico who is using DFL PCIe data recovery express.recharge version.

Patient HDD ID:

Model : ST2000LM010-1RA174
Family: Rosewood A5
Serial : ZDZBNJP7
Firmware : SDM1
Capacity : 3907029168 (1863.02GB)
Sector size : 4096
Heads number : 4

FW info : Obtained
FW version : RT0898.SDM1.CC0801.SDM1
FW package P/N : 100854747
FW ID : 00410701
FW creation date : 2019/05/26
FW creation time : 20:32:04
CFW version : RT08.SDM1.01556940.00410701
SFW1 version : 8975

Modules list : Obtained
Modules number : 55

Failure Symptoms：
Long time to get ready
Many LBA read error in COM terminal
Data area is not accessed

Due to the firmware area lock, users need to backup rom first, and then generate unlock rom, write unlock rom, power off and on, send unlock key, backup important firmware modules, fix media cache issue, clear glist, confirm nglist entries, regenerate translator.

After above firmware fix, Dolphin engineer opened DFL-DDP data recovery software to get all lost data back by direct file extraction.

Any question is welcome to [email protected] or add Dolphin Skype iD: dolphin.data.lab