Romania Client Wants to Recover External Hard Disk WD Mybook 3T

The following is one new client who wants to buy DFL-SRP USB3.0 for Data Extraction to recover his WD external hard drive.

Message:

Hello,
I have an external Hard Disk WD Mybook 3T, which had fallen from vertical position to horizontal, and after this incident it was not recognized by windows anymore.

It doesn’t initialize now and not showing the capacity. But I send the HDD to a data recovery company and they said that the data can be recovered without being opened. 

Can you tell me if with your product  DFL-SRP USB3.0 For Data Extraction  I can recover data from it? And please, tell me the price of the product. I am from Bucharest, Romania.
Thank you.

As for above patient hdd, it can be very possible the heads are damaged but if not damaged, it can be the common slow issue and with DFL WD firmware repair tool, this issue can be fixed with simple clicks.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab