You can view the DFL case studies and FAQs here so that you can understand how to use the DFL data recovery tools better

This is one second-hand Seagate ST8000NM0105 enterprise SED HDD data recovery case from one DFL user in Germany and the user couldn’t recover the lost data with any other tools because they couldn’t unlock the firmware area properly and couldn’t repair the firmware corruption.

This user applied for remote support and wish his case could be fixed by DFL Seagate hdd repair tool and remote support.

Patient HDD ID:
Model number-ST8000NM0105
FW version: G004
Family-MakaraPlus (91)

Patient HDD symptoms:
Capacity 0
Firmware unlock failure

ST8000NM0105 Data Recovery Steps:

01: Backup ROM;
02: Generate adaptive ROM by DFL Seagate hdd repair tool;
03: Power off and on and …;
04: …
05: Send unlock key and backup important sys files;
06: View NGlist;
07: Clear G-list and regenerate translator.

Read complete steps here in the Dolphin user-only forum.

After firmware corruption is fixed, users can go to DFL-DDP data recovery equipment to image the patient HDD or extract the lost files directly.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

The following is one email from one DFL user in Germany asking for the compatibility between two Seagate hard drives, one of which requires head swap.

‘DONOR is ST1000DX001
Patient HDD: ST1000DM003

Hello,

i have here a Seagate ST1000DM003 – Drop down failure.

In first test i can see error message = damaged heads / and may be platter damaged

FAIL Servo Op=0100 Resp=0003
ResponseFrame EC40 0046 03B2 4900 0008 0000 0000 0000 0966 0000 0000 0000 0000 0000 0000 0000 57D1 F98F FFFF 2000 2412 0000 0000 4947 0000 4947 0000 007F 0000 0020 0012 0004 0000
FAIL Servo Op=0100 Resp=0003

I have only one donor HDD – ST1000DX001 and i know many people change heads between different hdds
and the preamp is the same.

Question: should i change the heads without create adaptive rom? (DM/DX possible !?)
or must i create a adaptive rom?

Or does it make no sense to swap the heads, what is your recommendation?

Patient: ST1000DM003 – 2 Heads
Preamp: B2 03
S/N: Z1D
PN: 9YN162
FW: NDP3
SITE: TK
Family: Grenada

Donor: ST1000DX001 – 2 Heads
Preamp: B2 03
S/N: Z1D
PN: 9YN162
FW: NDP
SITE: TK’
Family: Grenada”

For Seagate hard drive head swap, users need to check the preamp type, family, PCB number and sometimes head map, for some drives, even they have the same model number, they may have different head map.

After head swap, if the drive clicks, users need to create adaptive rom and write adaptive rom and try again. For the head swap cases, it’s very important for users to air blow the platters and the hdd inner parts and also need to check the surfaces carefully.

Tools required to fix above cases:

DFL Seagate hdd firmware repair tool
DFL DDP data recovery equipment
Seagate hdd head replacement tool

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

This is one very interesting Seagate ST4000LM024 firmware repair and data recovery case study because the patient hard drive has multiple firmware failures and finally the lost data was perfectly recovered by DFL SRP All-in-one data recovery equipment.

Patient HDD iD:
Model Number: ST4000LM024-2AN17V
SN: WCK4KDYA

Patient HDD Failure Symptoms:
Busy, Undetected, Nohost, Wrong Data Area

COM Terminal Error Messages:

‘Boot 0x80M
MD45L1
0001
SpinUp
TCC:0015

Trans
Rst 0x80M
MD45L1
0001
[RSO is disabled]

(P) SATA Reset

No HOST FIS-ReadyStatusFlags 0002A1A1
ServoDiscSlip Time = 00000039’

Seagate HDD Firmware Repair and Data Recovery Steps

1, Select correct family ID: M11(A1) and Enter DFL Seagate HDD Firmware Repair and Data Recovery Software(no need to power on);
2, Backup ROM;
3, Generate unlock ROM;
4, Write unlock ROM;
5, Power off and on and send unlock Key;
6, Backup NGlist and other important SYS files;
7, Clear G-list;
8, Regenerate translator;
9, Initialize by ID(COM);
10,Power off and on and send unlock key;
11,Fix the wrong data/data offset issue;
12,Enter DFL-DDP data recovery software and all lost data was available for immediate data recovery.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Seagate hard drive weak heads data recovery is very common data recovery case and if users don’t have DFL Seagate HDD firmware repair tool and want to recover the lost data from patient hard drives with weak heads, users need to set up head map, image patient HDD by heads, image good heads first and then image weak heads, or users need to swap heads for full data recovery. Read more

This is one physical hard drive firmware repair and data recovery case study.

Patient HDD ID:
ST500LT012-1DG142
Family name: Yarra_5400
Family ID: 75

Patient HDD Symptoms:
Capacity 0

HDD Repair and Data Recovery Steps:

1, Backup ROM;
2, Backup SYS files but copy 0 failed, copy 1 ok;
3, Translator view ok, V4 clearing ok but when trying to regenerate translator, the regeneration cannot be completed and showing R/W error and file error.
4, Head swap by Level 2 head replacement tool;
5, Enter DFL-DDP data recovery software, users set up one disk image project, set up head map and start image, finally all data was imaged successfully.

Video case study: Seagate ST500LT012 Capacity 0 Head 0 Damaged Data Recovery Steps

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Dolphin Spring Festival holiday is coming and it will last from Jan.21 2023 to Jan.27, 2023.

During the holiday, the remote support is not available but all orders received will be arranged on Jan.28, 2023 and all emails will be checked regularly and Dolphin team will answer as soon as possible.

Users can email to us with your order request and Dolphin team will give you the best offer with gifts during this holiday.

Users can also post your questions in Dolphin user only forum: https://forum.dolphindatalab.com/

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

This article lists all WD SMR HDD firmware repair and data recovery case studies and tips and users can learn a lot on how to recover lost data from WD SMR HDDs.

What tools are used to repair and recover lost data from WD SMR HDDs?

WD SMR HDD DATA RECOVERY SUCCESS RATE IS HIGHER AGAIN WITH DFL DATA RECOVERY TOOLS

WD SMR PALMER CHARGER HDD ALL SECTORS ZERO RECOVERED EASILY BY DFL-URE OR UREP

HOW TO FIX WESTERN DIGITAL SMR HDD SLOW ISSUE

WD SMR HDD ALL SECTORS 0 SECTOR MARK

WD SMR HDD FIRMWARE MODULE 190 MANAGER FOR YOUR BEST RECOVERY SUCCESS RATE

WDC WD40EZAZ-00SF3B0 WD SMR HDD FORMAT DATA RECOVERY CASE STUDY

WDC WD40EDAZ-11SLVB0 WD SMR HDD FORMAT DATA RECOVERY

WD SMR HARD DRIVE T2 AUTOLOADING FOR HIGH RECOVERY SUCCESS RATE

WD SMR HDD SECOND-LEVEL TRANSLATOR MODULE 190 BACKUP METHODS

WD SMR HDD FIRMWARE UNLOCK AND BACKUP

WD SMR 2060-810035 SPYGLASS II HDD REPAIR AND DATA RECOVERY STEPS

WD SMR HDD WD20EZAZ 810011 DATA RECOVERY CASE BY DFL USER IN SRI LANKA

WD SMR 800077 CARMEL HDD REPAIR AND DATA RECOVERY STEPS

WD SMR 800065 800067 810003 CHARGER HDD REPAIR AND DATA RECOVERY SOLUTIONS

WD 800069 800066 SMR PALMER HDD REPAIR AND DATA RECOVERY SOLUTIONS

WD SMR SPYGLASS SPYGLASS2 800041 HDD REPAIR AND DATA RECOVERY STEPS

WD SMR HDD 2060-810035 FIRMWARE UNLOCK WITHOUT FIRMWARE UNLOCK PCB

WESTERN DIGITAL SMR HDD SYSTEM FORMAT DATA RECOVERY

HOW TO UNLOCK WD SMR HDDS FIRMWARE AREA WITHOUT FIRMWARE UNLOCK PCB

WESTERN DIGITAL SMR HDDS SED V2 DATA RECOVERY SOLUTIONS

WD 2060-810011 1C VERSION VS 3C VERSION HDD FIRMWARE UNLOCK PCB

WD SMR HDD SECTOR 000000 190 FAILURE DATA RECOVERY SOLUTION

WD SMR HDD 2060-800077 810011 UNLOCK PCB CORRECT ROM CHIP LOCATION

WD HDD SED LOCK FIRMWARE LOCK DATA LOCK MCU LOCK

HOW TO SET UP HEAD MAP FOR WESTERN DIGITAL SMR 8X00XX HARD DRIVES

WD 8X00XX HDD SED DATA ENCRYPTION DATA RECOVERY STEPS

DFL UNIQUE DATA RECOVERY TIPS FOR WD 2060-810011 CARMEL HDDS

WD SMR HDD USB to SATA Connectors

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

This is one successful Seagate HDD data recovery case study from one DFL user in India.

Patient HDD failure symptoms:

Capacity 0/wrongly detected;
Partial sector access;
Wrong data area/undetected data

Patient HDD iD:

Model number: ST2000LM009-1R9174
Firmware version: SED1
Capacity: 3907029168 (2T)
SN: WDZYNVJ1

Seagate HDD Firmware and Data Recovery Steps:

01, Enter DFL Seagate HDD firmware repair software;
02, Backup ROM;
03, Generate unlock ROM;
04, Write unlock ROM;
05, Power off and on and send unlock key;
06, Backup nglist, translator, primary defect lists and SYS348, SYS93;
07, Fix media cache by Initialize by ID;
08, Clear glist and regenerate translator;
09, Fix partial sector access issue;
10, Fix wrong data issue.

Any question is welcome to [email protected] or add Dolphin Skype iD:dolphin.data.lab

Raw recovery is very commonly used in all data recovery labs. In many data recovery cases, the faulty hard drives may have bad sectors, MFT corruption, scratches, etc and therefore, users can only recover the lost data by file types, that’s raw recovery.

All the recovered files don’t have real names and they are recovered in raw status and it’s not possible for users to recognize the wanted files from thousands of files or even more.

So what’s the best solution to fix these raw files without correct names?
Dolphin Data Recovery Assistant Pro. comes as the best solution with one software module called ‘File Rename’ and users can edit all these files easily with proper names.

The following are two video case studies:

How to rename raw files for best recovery success

How to Find out Lost Documents with Real Names:

Steps to Edit the Raw Files with False Names

1, Adjust the File Rename settings to rename by date, sheet, content or file size;
2, Select the folder containing raw files with false names;
3, Check files;
4, Rename files and Done.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Within the new DFL-DDP data recovery software, users can set sector mark easily for ‘all sectors 0’ areas. This feature is very helpful to get lost data from WD SMR hard drives.

‘All sectors 0’ failure has two situations:

The 0 sectors have data and the 0 sectors don’t have data. It’s normal many sectors are 0, empty and no data at all;
For WD SMR hard drives, many 0 sectors may contain real data which is controlled by the dynamic translator module 190.

In real cases, it’s not possible to tell which 0 sectors have data or not and therefore, users need to mark these sectors and put them aside.

Next the engineer ticked the WD SMR all sectors 0 mark, went to set up head map, image good heads, image good sectors first or load 190 automatically to image; After the first round of image, users can edit the disk image settings, for example change the read block size to smaller, disable pre-read, change to lower-rated data transfer mode, etc. After these settings, users can image all the 0 sectors again.

By above method, users can definitely get more data back from the WD SMR hard drives.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab