You can view the DFL case studies and FAQs here so that you can understand how to use the DFL data recovery tools better

Unrecognized External HDDs are more of the common faults in the daily life and external USB hard drive data recovery are very common cases in all data recovery labs.

how to troubleshoot the such failures and to adopt appropriate data protection measures ? Read more

Dolphin Data Lab has the following DFL series of data recovery tools and the following is the complete data recovery hardware connection guide helping new users or those who are interested in Dolphin data recovery tools learn more and have one genernal view on how the tools work.

To connect the DFL data recovery hardware, users need to connect the following:

1, USB cable between the hardware and PC of either laptop or desktop;
2, External power supply to the data recovery hardware; Read more

This is one very common failure of USB hard drives, when users try to connect the USB hard drives to PC by USB cable, users get the messages below:

You need to format the disk in Drive I: before you use it. Do you want to format it?
After this message comes out, users cannot enter the drive and view the files inside at all. Read more

This is one live data recovery case study solved by Dolphin engineer for one Dolphin users from Colombia. The engineer helped the user to recover the lost data from this ST2000DM001-9YN164 hard drive,  new Seagate F3 hard drive.

When users tried to scan the hard drive, the disk was full of bad sectors. This can be caused by translator issue, bad sector issue, single head damage issue, contaminated head issue, encryption issue. Read more

This is one interesting case study from one French client in Shenzhen, China and this client is introduced by William Simon.

The following is the original email from the client.

“Good evening,

Recently my Seagate external memory disk had failed (it bip when I plug it, and my computer won’t read it). Of course, I had no recent backups, so I am looking for a way to recover my datas, and a friend forward m you email address. Can you give me the price of a data recovering operation ? Read more

Seagate hard drive P-list is one of the most important modules for either Seagate hard drive refurbishing and data recovery. Before users get one Seagate patient hard drive, it’s very important for users to backup the original P-list.

The P-list is actually the module 03 and it’s also contained and can be obtained from the tracks and it has its corresponding system file as well.

To open the P-list successfully, users need to work with the right data offset. Read more

When we received this patient hard drive from client, the client told us this hard drive had been used for over four years and before it died, the pc ran very slowly and finally one day the pc couldn’t start up and the client lost his data and then brought to our data recovery lab.

When we connected the patient laptop drive of Seagate 5400.6 to our DFL-DDP, it’s amazingly detected, when we tried to scan the hard drive, we found there’re a lot of bad sectors regularly distributed on the bitmap and the engineer said it’s mostly caused by weak heads. Read more

When the hdd was received, we asked the client what happened to the hdd: the hdd doesn’t have physical damage or falling, but not detected, the pc with the hdd hanged after power on.

After entering the DDP com terminal, the hdd keeps busy.

After setting the COM and select the correct baud rate-38400, and ctrl+z, we couldn’t enter the F3 T> Read more

At the current stage and with the latest program of DFL-FRP WD, users must learn on how to fix the undetected hard drives or busy hard drives of new 1698 series such as the SADLE G6 family-WD20EARS hard drives.

To fix such kind of new hard drives, users need to load loaders of 11 and 13, if 13 doesn’t exist, then use hot swap method to access the SA and fix the firmware failures. Read more

This is a ST3500830AS 500gb with following problem from terminal.

Reset
4096k x 16 DRAM
GALAXY – 1_Disk S-6D 09-22-06_15:48

Buzz HM SFI
!
(P)SATA Reset
(H)SATA Reset Read more