You can view the DFL case studies and FAQs here so that you can understand how to use the DFL data recovery tools better

To recover lost data from western digital hard drives, it is common the patient hard drive ID information couldn’t be properly detected and in some cases, when users connect the patient hard drives to firmware repair tools, users get wrong model and wrong SN, such as WDC ROM Model-PINCLITE, WDC-ROM SN# XYZ.

If users don’t fix above firmware failure, users cannot access to the data area. Read more

This is one common and easy to fix data recovery case study for Dolphin users with DFL WD HDD firmware repair tools. HDD ID: WD20EZRZ-00Z5HB0; SN: WD-WCC4M0AYXCXY, Capacity: 2TB.

This case study was fixed by Dolphin remote support engineer for one Dolphin user from Argentina. Read more

Dolphin Data Lab has successfully completed one SSD data recovery case for one China local user by DFL-DDP data recovery tool. The SSD ID: Gloway STK512G S3-S7 Read more

To recover lost data from USB flash drives, SD, CF cards or Portable hard drives with USBC sector error is very common data recovery case and many tools in the market cannot handle it properly.

USBC error is usually caused by unexpected power loss or abnormal driver behaviors and wrong data is written to the storage medias. Please note it is not virus, just wrong data written. Read more

This is one very important forensic data recovery case for one law enforcement agency and the user bought DFL SRP for WD to fix this case only to get the evidence files to be used in the court.

Case name: WD My Passport-Smartware Password Protected HDD Recovery Read more

This is one real case study shared by one Dolphin user in Spain. When the user received this case, it is one WD USB3.0 MY BOOK hard drive. When connecting this portable drive to pc, the PC has no response at all.

The user removed the external USB3.0 enclosure and inside is one WD 3.5″ SATA hard drive-WD20EARX-32PASB0 and found also the USB interface was damaged. Read more

One neighbour company brought one patient external hard drive to our data recovery lab this morning for recovering lost data. They told us when connecting this patient drive to pc, no partitions are displayed.

The engineers tested further and found this drive is unallocated within the disk management. Read more

Dolphin data recovery engineers are teaching the standard data recovery steps from Western Digital WD10JMVW-11AJGS4 USB3.0 My Passport hard drives.

Drive model number: WD10JMVW-11AJGS4
Capacity: 1TB
USB3.0
Head/Platter number: 4 heads/2 Platters Read more

This case study is to teach how to recover lost data from Seagate desktop hard drive ST1000DM003 without ID detection, without F3 T> and with LED error.

To fix this kind of failures with DFL firmware repair tools and data recovery tools, users need to make sure there’re no clicking noises. Read more

This is another new Seagate St2000LM007 data recovery case study from Argintina. The hdd was suddenly undetected in pc and no data was accessible.

When this case was brought to our user, the user connected the patient hdd to PC and the hdd was not detected and went to terminal, users can enter F3 T>, however, input of any command will output Diagnostic Port Locked. Read more