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This is one of success cases of Seagate ST1500DM003 done by DFL support team today. It is a typical Seagate drive encountered by a loyal user in US. He was very happy with the remote support and expressed his sincerely appreciation for our great job.

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It’s not easy to recover lost data from Seagate Rosewood LM hard drives, specially the latest LM series with FW version of EB01.

Compared with the traditional Seagate F3 hard drives, the rosewood LM series have SED lock and users need to unlock the patient hard drives and then work on the firmware repair and recovery.

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To recover lost data from Seagate HDD ST3000DM001, users need to diagnose the patient hard drives to make sure there’s no physical damage in the PCB, heads or platters.

Next users need to use DFL Seagate firmware repair tool to dignose the ST3000DM001 patient HDD further to see if the firmware modules are corrupted or not by checking the COM terminal reported messages and users can test by the SYS read and write.

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This is WD undetected HDD data recovery case study of WD30EZRX-00D8PB0 for one DFL user in the USA. The user has DFL SRP USB3.0 data recovery equipment.

When the user tried to connect the patient HDD to DFL-SRP data recovery hardware, the patient HDD was working very slowly and not detected and the SA and ROM cannot be accessed directly too.

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ROM chip or ROM codes are very important for data recovery for all hard drives. It’s very important users can backup the original ROM codes before any operations.

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How to recover lost data from one Seagate patient HDD with reported error of ‘Perform a double download without a power cycle’ in the COM terminal.

This is one data recovery case study for one Dolphin user in Sweden.

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Dolphin support team is now offering one more new Seagate hdd firmware repair and data recovery case study. The patient HDD was firmware damaged and the capacity was displayed as 0.03GB.

This case study was fixed for one user in Indonesia by Dolphin remote support.

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This is one interesting data recovery case study on how to recover lost data from Seagate ST2000LM007 patient HDD for one Dolphin user in Indonesia.

When this patient HDD was received, the user could unlock the patient HDD easily with DFL Seagate firmware repair tool, the user tried to backup the important SYS files by reading the SYS file list, but the SYS file list was not found successfully. This was due to some SYS file read errors.

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Firmware repair tools used in this case: DFL-WD Hdd firmware repair tool.
Data recovery tools used in this case: DFL-DDP data recovery tool.

This WD10JMVW-11AJGS0 data recovery case is one complicated data recovery case for new Dolphin user, cause’ the patient hdd has multiple failures including slow firmware failure, USB-SATA lock and physical single head damage.

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Some ST4000DM000 hard drives don’t have locked SA but some have. For this data recovery case to be discussed today, this ST4000DM000-2AE166 of Family V9 has locked SA.

HDD ID

Model number: ST4000DM000-2AE166     Serial number: ZDH0D2VG     

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