You can view the DFL case studies and FAQs here so that you can understand how to use the DFL data recovery tools better

In the new Dolphin Samsung hdd firmware repair program, users can read and write the ROM properly and edit the head map in ROM efficiently for both Seagate Samsung hard drives and traditional Samsung hard drives.

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This is one of success data recovery cases done by DFL engineer today for an Australian user. The patient drive cannot read PCB information and module list.

HDD ID

Patient drive: WD10TMVW-11ZSMS4
PCB:2060-771692-005 REV A
Family: HELIOS Capacity: 1TB     

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To recover the lost data perfectly from ST500DM009-2F110A, the user from UK has greatly combined the DFL Seagate HDD repair tool and DFL DDP data recovery equipment with the help of Dolphin support engineer.

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This is Dolphin data recovery technique support team and this article is teaching how to recover lost data from HGST HTS541010B7E610 hard drives with DFL data recovery equipment.

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Dolphin Data Lab has created one video on how to recover lost data from Western Digital Palmer and Charger families.

Palmer and Charger family PCB numbers and Models:

WD10SPZX-21Z10T0 2060-800066 (SATA)
WD10SMZW-11Y0TS0 2060-800069 (USB)

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This is one of success case done by DFL engineer in Korea yesterday. The user mentioned that the patient drive can spin up. But cannot get ID information, cannot back up sys file either. In the meanwhile, The terminal keep showing MCMainPORT failed error message.

HDD ID

Patient drive: ST1000DM003- 9YN162

PCB Number: 100664987

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This is one damaged patient hdd with firmware corruption and the model number is WD20EFRX-68EUZN0.

This user was from Ecuador in South America.

This user got used to the standard method to fix the corrupted firmware failure and used the bypass SA function and couldn’t fix the patient HDD and then applied the Dolphin remote support system.

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This is one very interesting Seagate desktop HDD data recovery case for one DFL user in China.

The patient HDD ID: ST1000DM003-1CH162
Connecting to pc and pc got hang there.

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This is one of success case done by DFL engineer today for a Latin America user. The patient drive-ST1000LM035 cannot get ready, terminal message has been showing the error of “Flash boot code digital signature failure”

HDD ID

Patient drive: ST1000LM035   SN:WDENEFZ5   

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This is one nice case study of WD20EZRZ-00Z5HB0 from Dolphin data recovery remote support system and Dolphin engineer used DFL-WD firmware repair tool to fix the case for the user from Vietnam.

Patient HDD ID Details:

Model number: WD20EZRZ-00Z5HB0
SN: WD-WCC4M0EAZ63L
Family: DIABLO3S
PCB: 1945 series

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