latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

Today we received an urgent tech. support request from one of Pakistan user. The drive ST2000VM003-1ET164 can be detected by the traditional hard drive data recovery device, ID/Capacity/SN and all other information are showing correctly. Also it can be scanned smoothly, but unable to see the file directory under file extraction program.

HDD ID
Patient drive: ST2000VM003-1ET164 SN: W7212M6A
Firmware: SC11 Capacity: 2TB Read more

Most CCTV DVR systems use hard drives or SD cards for storing the surveillance videos in different unique CCTV and DVR file systems. Because of these special file systems, common data recovery software cannot access to the CCTV DVR HDDs or SD cards and users need to use professional CCTV DVR data recovery software to recover the lost videos. Read more

Dolphin Data Lab has recently received some enquiries on their CCTV DVR video data recovery software tools, after they recover the CCTV DVR videos, but the videos cannot be played.

When the CCTV DVR videos cannot be played, what can be the reasons? Read more

This is one of success cases done by DFL engineer today for an Ecuador user. The drive has smartware lock.

HDD ID
Patient drive: WD40NMZW-11GX6S1 PCB: 810041
Firmware: 01.01A01 Capacity: 4TB
Read more

This is one of success case done by DFL engineer today for a Canada user. The drive looks very much like physical issue, bad heads or bad platter. But the real problem is on firmware. If any of you happen to get this type of cases, you can try the following solution.

HDD ID
Patient drive: ST31000524AS Firmware: JC45
Family: pharaoh (7200.12) (3F) Capacity: 1TB Read more

Please be kindly informed that Dolphin will have 3 days off for New Year Holiday. It will be started from tomorrow until January 2, 2021. Our office will be re-opening on Monday January 3, 2021. Read more

Dolphin team keep adding new DVR systems to support for the Dolphin DVR Pro. and in this new Dolphin CCTV DVR data recovery software Version 2.12, users can find the following new DVR systems added:

1, Hikvision(Brainaire) DVR System;
2, RSFS DVR System.

Users can download the new DVR data recovery software version 2.12 for free in the user-only forum here.

This is one successful western digital hdd data recovery case for one DFL user in Brazil. The patient hard drive was properly detected but the data area was full-disk bad sectors.

To fix this patient hard drive, the following hdd repair tools and data recovery equipment are required: Read more

Whenever new CCTV DVR systems are found from the Dolphin DVR users, Dolphin DVR experts can easily and quickly analyze and fix the new cases for the users and then add to the Dolphin DVR Pro.

In this new version, Dolphin DVR experts have added new DVR systems below and also improved the software further. Read more

Dolphin team keep adding new DVR/NVR/HVR/CCTV video surveillance systems to support for the Dolphin DVR.Pro data recovery software.

In this new version 2.09, the following new DVR systems and new feature are added:

Hikvision 0x02 DVR system is added;
Jovision 0x02 DVR system is added; Read more