latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

ST3500511CS Process Defect List Fail to Load Overlay Repair and Recovery Steps

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This is one complicated but successful Seagate ST3500511CS HDD firmware repair and data recovery case study for one DFL user in India.

Model ID: ST3500511CS
Capacity: 500GB
Firmware: CA14 4k
Donor HDD FW: SC13 512 bytes

The original patient HDD failures:

1, Undetected;
2, User wrote wrong SYS files from donor HDD to patient HDD;
3, Couldn’t do any write operations, read only, all SYS write failed;
4, Com terminal reports process defect list error if translator regeneration.

The following are detailed steps using DFL Seagate HDD repair tool and DFL-DDP data recovery tool to get all lost data back:

Step 1: …
…
Step 9:…

Dolphin users can read all detailed firmware repair and data recovery steps in Dolphin user-only forum here.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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ST2000DM008-2FR102 HDD Firmware Repair and Data Recovery Steps

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This is one of data recovery cases done by Dolphin engineer today for an Asia user. The HDD ID information cannot be identified by program, unable to see firmware module list, all sectors are inaccessible either. Read more

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WD10JMVW-11S5XS1 2060-771823-000 HDD Repair and Data Recovery Steps

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Here is the video on how to recover lost data from WD10JMVW 11S5XS1 undetected hard drives without data access.

Patient HDD ID details:

Model number: WD10JMVW 11S5XS1
Family: Firebird
PCB: 2060-771823-000
Head number: 4

If users enter DFL-WD hdd firmware repair program, the HDD ID couldn’t be detected properly and the firmware modules are not accessed too.

To recover lost data from this kind of cases, users need to short connect TV9 and TV10 and enter program, backup ROM, disable 02, firmware restart, re-enter the program.

After above steps, the firmware modules were already available.

Next the engineer went to click the common repair-Slow fix and unlock smartware.

Next the engineer tested all the firmware modules and found out which modules were corrupted. The module 32 was corrupted, the engineer found one donor 32, wrote to hdd and cleared the module 32.

Next the engineer enabled module 02, firmware restart.

Next the patient HDD was perfectly fixed and the data area was accessed too.

Next the engineer opened DFL-DDP data recovery program and all lost data was perfectly recovered.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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ST1000LM048-2E7172-LED Update Mask LED:0x000000BD FAddr:0x0000780F Fix

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This is one real case study of Seagate ST1000LM048-2E7172 for one Dolphin user in Mexico and this patient HDD has LED and Update Mask error reported in the COM terminal.

The following are some of the error messages:

Update Mask – 00000000144CACA0 – 00000008 – 00

Starting LBA of RW Request=0002898F64 Length=0000094E

ProcessRWError -Read- at LBA 0002899595 Sense Code=43110081

Common path start quit now
ProcessRC: 00000000,00000000
SkipLen: 00000000
ReadContinuous: 0289940B,0000031A
UnrecovSectorCount:001C,030F
NumUDEs: 0000001C,00000187,0000030F
Passed: 00000080,0000013D,000002CA
Out:

PrgF

LED:0x000000BD FAddr:0x0000780F
LED:0x000000BD FAddr:0x0000780F
LED:0x000000BD FAddr:0x0000780F

Within DFL Seagate HDD firmware Repair Tool, users can go to COM terminal. After writing unlock ROM, power off and on, users can find the handshake value, send unlock key and keep pressing ctrl+z at the same time. Users must enter F3 T> before the patient drive entered LED status.

After entering F3 T>, things become easy.
Users can easily backup the important SYS files, clear g, clear smart, write down nglist entries, regenerate translator, clear media cache.

After the firmware corruption is fixed, the user opened DFL-DDP data recovery program and all lost data was perfectly recovered.

Watch the video on how to repair and recover lost data from ST1000LM048-2E7172-LED Update Mask patient HDD.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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ST2000LM007-1R8174 HDD Repair and Data Recovery Steps for Indonesia Users

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This case study is the first case Dolphin engineer fixed for one DFL user from Indonesia after Dolphin Spring Festival in 2022. The com terminal reports LBA read error and also update mask error. Read more

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Dolphin Spring Festival Holiday

Dolphin Spring Festival holiday is coming and it will last from Jan.31 2021 to Feb.6, 2022.

During the holiday, the remote support is not available but all orders received will be arranged on Feb.7, 2022 and all emails will be checked regularly and Dolphin team will answer as soon as possible. Read more

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Latest Dolphin DVR Pro. V3.22 is Available

Dolphin team have released the latest CCTV DVR data recovery software-Dolphin DVR Pro. V3.22.

In this new software, Dolphin team have added one new DVR system: FIL_ASFM Read more

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ST4000LM024-2AN17V HDD Repair and Data Recovery Steps

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This is one of success cases done by DFL engineer today for an Australia user. The HDD ID information can be identified by program, but almost all sectors are inaccessible, and unable to see firmware module list either. Read more

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Seagate ST2000LM007 HDD Head Damage and Data Recovery

This Seagate ST2000LM007 is one patient HDD from one DFL user in India.

The patient HDD was reported without clicking noises and spinning well, the user thought it was firmware corruption issue, but actually it is not. Read more

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DFL-URE Plus Recovers Surface Pro Data Drives

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DFL-URE Plus is able to connect and access to the data drives of Surface Pro. laptops version 5, 6, 7.

To connect the data drives, users need one Surface Pro BGA Data Chip Adapter NVME Version. All users need to do is to solder the data drive off the surface pro laptops and then clean the data chips. Read more

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