latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

I have 4tb wd external hard disk purchased one month before. I accidentally click on format hard disk become 0 byte. I use some data recovery software but no data show. How to recover data?

This is one email from one single pc user asking for data recovery solutions to recover lost data from above WD 4TB external hard drive.

For this kind of format case, the recovery chance is on the windows os and users can confirm the failure detail by checking the hdd by winhex and find out if all sectors are 0000 or not.

Some format cases cause all 0000 and the data is gone; and some other format cases don’t affect the hex data much and the data is still there.

If the format case doesn’t have other failures, users just need to use data recovery software such as r-studio to scan lost files.

If the format case has bad sectors or firmware corruption, users need to use data recovery hardware tools such as DFL-SRP all-in-one data recovery equipment or DFL PCIE data recovery express to fix firmware issue or image the patient HDD or users need to use DFL-DDP to recover lost data by file types.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

For WD SMR HDDs, they usually have firmware lock and SED V2 lock issue. To unlock the firmware area, users can use firmware unlock PCB. To fix the SED V2 issue, users can use the following methods:

1, Solder wires on original USB PCB;
2, Use
HDD USB-SATA wiring PCB;
3, Use Data Unlock SATA Connectors;

Now we have another method: When the original PCB is physically damaged, users can only transfer the main controller IC to firmware unlock PCB to fix SED v2 issue.

The following two Main Controller IC Reballing Stencils are available now to make the MCU transfer job easier and more successful:

WD 800041 800022 88i1047-NDB2 Main Controller IC Reballing Stencil
WD HDD PCB 88i1053-NXZ2 Main Controller IC Reballing Stencil

WD HDD PCBs with the same 88i1053-NXZ2 Main Controller IC:
800066
800067
800069
810030
810033
810035
810067

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

WD 2060-810011 is one very common western digital SMR hard drive PCB number and drives with this number have MCU lock and SED lock.

One thing is important for WD 2060-810011:
This PCB number has two types:

WD 2060-810011 HDD Firmware Unlock PCB-3C Version
WD 2060-810011 HDD Firmware Unlock PCB-1C Version

The 3C version is more common in the market but the 3C and 1C version are not compatible with each other.

Before users buy this WD 2060-810011 unlock PCB, users need to check chip number on the PCB in the picture above.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Dear Friends,

Dolphin team are going to be on the Labor Day Holiday during April 30 to May 4 2022 and will re-open for business on next Thursday May 5.

Like as usual, we will check and answer email during this 5 days’ holiday. Users worldwide can place orders without any issue. But all the product delivery will be postponed to May 5 since DHL express carrier will be closed during this period too.

Should you have any urgent issue and need immediate help, pls contact with your Customer Service Manager via email. We thank you all for your continuous support with us.

About International Labor Day

Everybody loves to spend time on their hobbies, no matter whether you love travelling, shopping, watching movie and etc. However, the truth is that we have to work. Probably the most lucky people in the world are those who are doing the jobs they enjoy.

This day was always meant for every worker, so if you have been feeling a lot of pressure or a bit underappreciated recently, today is the day for you to do what you feel like doing and treat yourself. Take the day off and go do something you want to do for a change, or just stop and smell the rose.

We wish you and your family happy holiday.

Any question is welcome to [email protected].

Dolphin team have created new WD smr hdd firmware repair functions to repair and recover lost data from these drives at a higher success rate.

Sector 000000 is one very common problem in the Western Digital SMR hard drive data recovery cases due to the module 190 loading failure to RAM or module 190 corruption.

Within the new DFL hdd repair and data recovery software, users can find very good functions: module 190 repair and module 190 auto loading(T2 auto loading) to RAM and this auto T2 loading is unique and helps to fix many cases other tools cannot fix.

Dolphin engineers will teach users how to backup the module 190 perfectly and this is the most important step to fix WD SMR cases. Next users can use the T2 auto loading tech. to fix cases such as the sector 000000 firmware issue. If T2 cannot be loaded automatically, after power reset, the HDD can be sector 000000 again.

Watch the WD SMR HDD Sector 000000 190 Failure Data Recovery video case study here:  https://youtu.be/VLNc6qXWrHs

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

‘Dear Sir or Madam,

I was wondering whether there is a way to still register an account on your Dolphin data recovery forums.
There is an issue with my current just-out-of-warranty-HDD that I would like to try and solve, however there are simply no more tools for me to try out – at least to which I have access to.

Thanks for your time.

Best regards

Moritz’

There’re more and more IT engineers or data recovery engineers coming to register on Dolphin user-only forums but ask why they cannot view posts within the forums.

Please note: Dolphin data recovery forums have two parts: public forum and user-only forums. User-only forums are for those who bought and used Dolphin data recovery tools.

After users buy Dolphin data recovery tools, Dolphin team can create an account for free for users.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

‘Hi guys. Just enquiring about data recovery software and tools. I would like to start a data recovery business. Can you please quote which tools you recommend also training. For shipping it’s going to Australia postcode 0800 .

Thank you so much’

Users can buy data recovery tools for SATA hard drives, SSDs, portable hard drives, surface pro data drives, CCTV DVR drives, digital cameras, video recorders, etc from Dolphin Data Lab.

It’s strongly recommended to read the following article when users decide to start a data recovery business:
Data Recovery Start-up Suite

For all data recovery engineers from Australia, they can buy from Dolphin local reseller in Australia below:

Dolphin Data Recovery (Australia)

Contact: Philip Hurst
Email:[email protected]
Tel.:+61 2 9984 8769
Website: http://www.drtools.com.au

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

There’re multiple similar chips on these WD SMR HDDs with PCB number 2060-800077 and 810011. Users are usually confused to find out the correct ROM chip.

The following are the correct ROM chip location:

WD 2060-800077 HDD Firmware Unlock PCB, click here
WD 2060-810011 HDD Firmware Unlock PCB, click here

When users are trying to use above firmware unlock PCBs, users need to use HDD ROM Chip Pin Reader to read the original rom and write the original rom to the unlock PCB and then install the unlock PCB to original HDD so that the original HDD firmware area can be accessed. If users don’t have HDD ROM chip pin reader, users need to solder the original rom chip off and solder it on to the unlock PCB rom chip location.

Please note: firmware unlock pcbs help only to access the firmware area and don’t bypass the SED V2 data encryption. To fix the SED V2 data encryption issue, users need to use HDD USB-SATA Wiring PCB Pro. or Data Unlock SATA Connectors.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

A further software upgrade on the Dolphin DVR Pro. has been made and that is the latest version 3.28 and users can request this latest software from your sales representative or try this latest CCTV DVR data recovery software for free from the Dolphin DVR download center.

This version 3.28 was one further improvement on the version of V3.26.

Besides the new support of Mercedes Benz Black Box EDR, Caps CCTV  and UAV-DJI_PACKET, engineer improved the algorithms of getting lost videos from TP-link.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

Dolphin Data Lab has again upgraded the Dolphin DVR Pro. to latest version 3.26. This latest version is upgraded and completed with the help and support from one Dolphin user from South Korea.

1, Mercedes Benz Black Box EDR is added to support;
2, Caps CCTV Monitoring system has been added;

Both above are from the South Korea user, the user contacted Dolphin engineer and told us these two couldn’t be recovered and applied for remote support by teamviewer, Dolphin engineer analyzed the two cases and took part of the image file for further analysis. Within two working days, both two new video systems are added to suppport.

3, UAV-DJI_PACKET is added to support.

All data recovery engineers can go to Dolphin DVR download center to test this latest CCTV DVR data recovery software for free.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab