latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

HDD platter cleaning workstation Pro. Uses lower torque for platter cleaning purpose

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HDD Platter Cleaning Workstation Pro. is one hardware-only equipment for data recovery purpose, it is specially designed to clean both 2.5 and 3.5-inch hard drive platters.

About the Torque Used by HDD Platter Cleaning Workstation Pro.

Compared with the HDD motor torque, HDD platter cleaning workstation Pro. Uses lower torque for platter cleaning purpose.

HDD motor can use higher torque because there’s flying height between heads and platters and it’s safe to spin the motor and get the heads to read and write properly. But for platter cleaning, it is totally different story:

When the platter surfaces are contaminated with dust, finger prints or other contamination, users must use lower torque cleaning toolkit and users cannot push hard to clean or never give too much pressure to the platter surface, any exceeded pressure on the surface contamination(dust or other particles) may cause scratches or permanent data loss. Dolphin engineers have tested a lot of motor torque options and then fixed one best working torque to spin the platter for platter cleaning purpose.

During the video instructions, users can see how our engineers are cleaning the platters properly with smart slight pressure by the cotton swab with or without absolute alcohol for the two types of cleaning cases.

HDD Platter Cleaning Workstation Pro. contains the following components:

1, Cleaning hardware workstation;
2, Platter fix nut for 2.5″ platter;
3, Platter fix nut for 3.5″ platter;
4, Power Supply AC Adapter.

Any question is welcome to [email protected] or Add dolphin official skype ID: dolphin.data.lab

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WD SMR HDD WD20EZAZ 810011 Data Recovery Case by DFL User in Sri Lanka

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This data recovery case study is shared by one of our experienced, smart, friendly and kind users from Sri Lanka, his name is Dananjaya who offers very professional data recovery services in Sri Lanka.

HDD ID Information:
Patient drive: WD20EZAZ
PCB: 2060-810011

Reported symptoms
According to the drive owner, when he was copying wedding pictures to HDD, windows OS popup error massage called “not enough space”

HDD Repair and Recovery steps:

1.Once our user received the HDD, he checked. He found that when power on HDD, it spin up, but then two times’ clicking and power down. Like platter damage;
2.He tried to unlock, but same scenario. No modules showed, only power up, two clicks, power down;
3.So he guess it can be module damaged. But couldn’t power up. He used only pcb and disable module 02, module 411 and kernel mode. But same clicking;
4.He found a donor PCB with same microcode HDD. Then used patient PCB to donor for test, donor drive can be detected as normal;
5.He put donor to PAITENT HDD. Luckily the patient drive can be detected. But after 10 seconds, gave one click and went to busy status. Not responding;
6.He managed to power on and off till enter the inside of FW program;
7.He disabled module 02. After doing that HDD shows module and no clicking. But once enabling module 02, start clicking again. He had to disable again to get all modules;
8.He edited module 02 manually and write it SA. Fortunately no clicking, smoothly worked with HEX 00;
9.DFL repaired the corrupted module 190, he then wrote it to SA and load to RAM. “missing node function ” and “repair nodes function” which built in version 2.31 were used for this case;
10. Two partitions are displayed properly, the image speed is quite good, up to 150M per second.

HDD Repair and Data Recovery Equipment used in this data recovery case study:

DFL WD HDD Repair Equipment
DFL-DDP Data Recovery Equipment

Welcome to send your questions or enquiry to [email protected] or add Dolphin Skype ID: dolphin.data.lab for any consultation.

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WD SMR 800077 CARMEL HDD Repair and Data Recovery Steps

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How to recover lost data from WD SMR 800077 Carmel patient hard drives?
2060-800077-003 HDD Family: CARMEL

WD CARMEL HDD Failure Types:

SED lock and MCU lock;
Weak heads
Slow issue by firmware corruption;
All sectors 0;
Inaccessible data area;

Common Functions to be used to repair and recover lost data from WD SMR Carmel HDDs

HDD ROM chip pin reader to read/write ROM content;
MCU unlock ROM generation;
Disable 411;
Sector response time modification;
T2Data backup;
SMRzone backup;
190 backup, repair(Scan missing nodes, repair wrong nodes, delete overlapped nodes, etc ), write, ram loading(T2 auto loading);
Head map set up;
etc

WD CARMEL HDD Models:

WD60EDAZ-11BMZB0 2060-800077-003 REV P1
WD60EMAZ-51TKPB0 2060-800077-003 REV P1
WD60EZAZ-00ZGHB0 2060-800077-003 REV P2
WD60EFAX-68SHWN0 2060-800077-003 REV P1

WD20EZAZ-00GGJB0 2060-800077-003 REV P1

To repair and recover lost data from WD SMR Carmel hard drives, users need to have the following hdd repair tool and data recovery equipment:

HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment

WD SMR Carmel HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK

Helpful links:

WD 2060-800077 WD20EZAZ HDD Firmware Unlock PCB

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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WD SMR 800065 800067 810003 Charger HDD Repair and Data Recovery Tools

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How to recover lost data from WD SMR 800065 800067 810003 Charger patient hard drives?

The WD SMR hard drives with PCB numbers 2060-800065, 2060-800067 and 2060-810003 belong to WD Charger family. Slow firmware issue, all sectors zero issue, HDD ID undetected issue, etc are the common hdd failures of the Charger family HDDs, the Charger family HDDs have both SED lock and MCU lock and the common models for these Charger families are as below:

2060-800067-001：

WD20SMZW-11JW8S0
WD20SMZW-11JW8S1
WD20SMZW-11YFCS0
WD20SMZW-34JW8S0
WD20SMZW-34JW8S1
WD20SMZW-59JW8S1
WD20SMZW-59YFCS0
WD20SMZW-59YFCS1
WD20SMRW-59YNDS0
WD20SDZW-11Z3CS0

WD20SDRW-11VUUS0
WD20SDRW-34VUUS0

WD15SMZW-11YFCS0
WD15SMRW-11YNDS0

2060-800065-002：

WD20SPZX-08UA7T0
WD20SPZX-11CRAT0
WD20SPZX-22CRAT0
WD20SPZX-21UA7T0
WD20SPZX-75UA7T1

2060-810003-001：

WD20SDZM-59TM5S1
WD20SMZM-59H3FS1

To repair and recover lost data from WD SMR Charger hard drives, users need to have the following hdd repair tool and data recovery equipment:

HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment

WD Charger 800065 800067 810003 HDD Head Replacement Tool

WD SMR Charger HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK

 

Helpful links:
2060-800067 Data Unlock SATA Connector
WD 2060-800065 HDD Firmware Unlock SATA PCB for WD USB PCB 2060-800067 and 810003
2060-810003 Data Unlock SATA Connector

 

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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WD 800069 800066 SMR Palmer HDD Repair and Data Recovery Tools

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How to fix undetected WD SMR palmer hard drives? How to repair WD SMR palmer hdds with all sectors 0? How to get lost data from WD palmer 800066 800069 hard drives with slow firmware issue? How to unlock WD 2060-800066 and 2060-800069 SMR hard drive firmware area without special firmware unlock PCBs(MCU unlock easily on original PCB)?

The following are common models of WD SMR Palmer HDD models:

WD10SPZX-24Z10T1 2060-800066-006 P1
WD10SPZX-22Z10T0 2060-800066-004
WD10SPZX-24Z10T0 2060-800066-004
WD10SPZX-60Z10T0 2060-800066-006
WD10SMZW-11Y0TS0 2060-800069-001
WD10SMZW-59Y0TS0 2060-800069-001 REV P1

HTS541010BE610 2060-800066-004 Rev P1
WD5000LMZW-11Y0TS0 2060-800069-001

WD10SMZW-34Y0TS0 800069-001
WD10SDZW-11UMGS0 2060-800069-001
WD10SDZW-59UMGS0 2060-800069-001
WD10SDRW-11A0XS0 2060-800069-001
WD10SDRW-11A0XS1 2060-800069-003
WD10SDRW-34A0XS0 2060-800069-003 REV P1

WD10SMZM-59WKCS0 2060-800086-000 Type C

To repair and recover lost data from WD SMR palmer hard drives, users need to have the following hdd repair tool and data recovery equipment:

HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment

WD SMR Palmer HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK

Helpful links:
2060-800069 Data Unlock SATA Connector

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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WD SMR Spyglass Spyglass2 800041 HDD Repair and Data Recovery Steps

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Dolphin Data Lab offers the best data recovery solutions to WD SMR HDDs of Spyglass and Spyglass2.

WD SMR HDDs have usually SED Lock, MCU lock issue, slow firmware issue, dynamic translator corruption issue(190 damage), etc. For old spyglass WD hdds, it is very easy to access to the firmware area, repair the damaged firmware modules and then recover the lost data.

To repair and recover lost data from WD Spyglass and Spyglass2 hard drives, users need to have the following hdd repair tool and data recovery equipment:

HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment

WD Spyglass and Spyglass2 HDD Models:

WD30NMVW-11C3NS4
WD30NMZW-11GX6S1
WD30NMRW-11YL9S4
WD40NMZW-11gx6s1
WD40ndzw-11mr8s1
WD40nmzw-59gx6s1
WD50NDZW-11MR8S1

WD Spyglass and Spyglass2 HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK

Helpful links:
2060-800041 Data Unlock SATA Connector
Compatible SATA PCB for 2060-800041 and 2060-810012

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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ST500DM002 Full HDD Bad Sectors Fixing Starting LBA of RW Request ProcessRWError Read

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This is one interesting Seagate ST500DM002 full hdd bad sectors firmware repair case study for one DFL user from India.

HDD Failure Symptoms:

A lot of errors of Starting LBA of RW Request ProcessRWError Read;
Full disk bad sectors, no data access

HDD Repair Tools and Data Recovery Tools used to fix this firmware corruption case study:

DFL Seagate HDD Repair Tool
DFL-DDP data recovery equipment

Com terminal messages are as below:

Boot 0x10M

Spin Up[0x00000000][0x0000B67C][0x0000BA10]

Trans.

Rst 0x10M

MC Internal LPC Process

Spin Up

(P) SATA Reset

MediaPartition:

Host LBA Length Disc LBA Length Start Cyl Head

Media Partition 00000000 00997BD0 00000000 00132F7A 00000000 00000000

MC 00000000 00989F50 00000000 001313EA 00000000 00000000

MSP 00990850 00000A80 0013210A 00000150 000007F7 00000000

User Partition 00997BD0 00132F7A 00000802 00000000

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case

MC Seg Disc and Cache Nodes: 060DBEBC 060DA1A8

Seg Write Preamble VBM start: 00000D3C end: 00000D63

Footer – start: 00000D65 end: 00000D8C

Seg Read Preamble VBM – start: 00000D8E end: 00000DB5

Footer – start: 00000DB7 end: 00000DDE

Reconstruction: MCMT Reconstruction Start

Max number of MC segments 22E0

Nonvolatile MCMT sequence number 028AFA00

[RSRS] 103D DiscLba 0008E15C RW_RTL FFFFFFFF

Starting LBA of RW Request=0008E15C Length=000004EC

ProcessRWError -Read- at LBA 0008E15C Sense Code=43110081

InitiateMarkPendingReallocateRequest for disc_lba: 0008E15C!

Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000

Reconstruction: EXCEPTION: Error in Header

Reconstruction: EXCEPTION: Error in first Header disc sector
ReadFooters (Backwards): Segment 103D StartLBA 00470AE0 Starting Footer LBA 00470F18

SeqNum 028AFA01 DiscLba 0008E1E3 RW_RTL FFFFFFFF

Footer Status = 0001 DiscLba 0008E1DE RW_RTL FFFFFFFF

Footer Status = 0001 DiscLba 0008E161 RW_RTL FFFFFFFF

Footer Status = 0001

Footer Obtained: ID/Seq 44524352 00090028 0000174C 80990000

Copied Header 44524352 00090028

Continuing after error

Reconstruction: Completed 0: HeadPtr was unwritten

[MCMTWS]
MCMainPOR: MCTBufferPtr->Header.MCStateFlagsDisc = 00000001

MCMainPOR: MCTBufferPtr->Header.MCTStateFlags = 0000002A

MCMainPOR: MCStateFlags = 00000001

MCMainPOR: Feature Enabled…

MSP MainPOR:

MSP Init Metadata

Buf Bytes/VBM 00000208 DBA Base 06000000
Metadata size in bytes 0040

Num Segments 0054

Logical Sector Alignment 00000000

MSP Reconstruction

MSP Read ScratchPad Section 0000 DiscLBA 0013210A BlkSize 00000A80 Num Segments 00000054 DiscLba 0013210A RW_RTL 000F4240

Starting LBA of RW Request=0013210A Length=00000150

ProcessRWError -Read- at LBA 0013210A Sense Code=43110081
RTL exceeded

HDD Repair and Data Recovery Steps:

1, Enter DFL Seagate HDD Repair Tool, Wait until F3 T> is available;
2, Backup important SYS firmware modules such as NG-list, translator, primary defect list, etc;
3, Clear g-list, smart and regenerate translator;
4, Full disk bad sectors firmware problem is not fixed by above operations;
5, Fix media cache issue;
6, Fix NGlist failure issue by one click;
7, Clear g-list, regenerate translator;
8, Data Accessed;
9, Open DFL-DDP data recovery program;
10,All lost partitions, folders and files were listed and available for selective file extraction.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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WD10EZRX-00L4HB0 HDD Undetected Spin Up and Down Data Recovery Steps

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This is one successful Western Digital WD10EZRX-00L4HB0 hard drive data recovery case study for one DFL user in Indonesia.

Patient HDD ID:
PCB: 1945. Family: TRAILXLS. Microcode: 1005G

Patient HDD Failure Symptoms:
Undetected hdd
Spin up and Down

HDD repair tool and data recovery equipment used in this case study:

DFL-WD HDD Repair Tool
DFL-DDP data recovery equipment

HDD repair and Data Recovery Steps

1, Connect patient hdd to DFL hdd repair hardware;
2, Power on and enter DFL-WD hdd repair software by kernel mode;
3, Backup ROM and Disable 02;
4, Firmware restart and re-enter the program to backup firmware modules;
5, One click to fix slow issue;
6, One click to fix 36 issue;
7, Enable 02 and firmware restart;
8, Enter DFL-DDP data recovery program and users could enter the file extraction interface and all lost data had been recovered successfully.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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Try Latest CCTV DVR Data Recovery Software for Free

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If you have CCTV DVR video recovery cases other tools cannot fix, you can try Dolphin DVR Pro. only if the videos are not overwritten!

If you want to try the latest CCTV DVR data recovery software and technologies for free, please contact us to get the software download link.

Dolphin DVR Pro. latest version: V3.51
Dolphin DVR Pro. contains the following latest software modules:

CCTV DVR Data Recovery Software
Digital Camera video recovery software
Video Recorder video recovery software
Video Repair Software

All Dolphin users get the best technique support and fastest software upgrade services, when users meet CCTV DVR brands which are not supported, Dolphin team can add to support within one or two days only if users allow us remote checking on the cases or send us one image file of 10GB around.

Dolphin official contact:

[email protected]
Skype: dolphin.data.lab

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How to Image or Recover Unstable USB Flash Drives

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As for data recovery from USB flash drives, there’re usually several types of data recovery cases including accidental format, deletion, slow recovery, bad sector data recovery, controller corruption repair and recovery, firmware corruption repair and recovery, etc.

We can also devide above cases into two types: chip-on usb flash recovery and chip-off usb flash recovery.

In this article, unstable USB flash drive data recovery(chip-on data recovery) will be focused. This kind of case is easy for all users but users need some professional data recovery hardware tools and adapters.

For unstable USB flash drives, users don’t need to solder chips off, don’t need to read chip data, analyse chip hex, restructure hex data, etc. Chip-off recovery is very difficult for many engineers specially for those who are new to data recovery field.

The following are usually data recovery solutions for USB flash drives:

1, common data recovery software for recovering accidental format, deletion;
2, data recovery hardware tools with features of software reset, hard reset, power reset, ready timeout control, etc, users can consider DFL-URE USB3.0 data recovery hardware(two USB3.0 ports) or DFL-URE Plus data recovery hardware(One USB3.0 port and one NVME port), users can connect the unstable USB flash drives for direct disk imaging or file extraction; If users have other types of data recovery hardware with SATA/IDE ports, such as DFL-SRP or DFL PCIe data recovery hardware or other similar data recovery hardware, users just need to have one Universal SATA-USB Adapter Pro. so that users can connect unstable USB flash drives for disk imaging or file extraction. These tools can actually fix the chip-on recovery cases efficiently;
3, Special chip-off recovery tools are required when the usb flash drives are dead or suffering controller damage or firmware corruption.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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