latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

Unique Data Recovery Solution for WD HDD Weak Heads

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Dolphin Data Lab has created one unique firmware repair and data recovery solution for Western Digital slow hard drives including the WD SMR hard drives. This new function is called ‘Adjust Adaptive Parameters’.

Western Digital HDD Slow Issue types:

01: Firmware slow-users can fix the corrupted firmware modules to fix the slow issue. DFL-WD HDD Repair Tool offers one-click slow fix solutions: Common>Common Repair>Slow Fix for traditional WD hard drives and DFL-DDP data recovery tool offers easy-to-use slow fix for WD SMR hard drives: DDP>Western Digital>Change Disk Configuration>Set the sector r/w response time.

02: Physical slow-users need to use the new data recovery solution to enhance the head r/w capabilities and make the drives read/write quickly. Menu path within DFL-WD hdd repair tool: Common>Adjust Adaptive Parameters

Please note: Some WD hard drives are full of bad sectors due to head corruption and users need to swap heads to fix and get lost data back.

Users can watch the video instruction here on how to use ‘Adjust Adaptive Parameters’ for data recovery without head swap.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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Seagate HDD LED Fix New Data Recovery Solution

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Dolphin Data Lab has created one new Seagate hdd firmware repair function specially for fixing Seagate faulty hard drives with LED status.

For Seagate patient hard drives, users cannot enter F3 T> and cannot do anything further to repair the corrupted firmware modules if the hdd suffers LED failure. It is something like the bluescreen of the computers.

To fix the Seagate LED HDD, there’re several methods:

01: Short connect;
02: Hot swap;
03: Boot ROM write+Loader

Now we create the 4th new and easier method: Disable Subsystem of the SA and this is something like the ‘disable 411’ within WD hard drive firmware repair software, very easy to use and very helpful in many Seagate LED cases.

Users can open DFL Seagate HDD repair tool, enter the software, select ROM Operations>ROM Edit>Disable Subsystem

Next users just need to write new rom to HDD and then users can bypass the LED status, go to COM terminal and enter F3 T>, finally users need to write back the original rom after firmware repair.

Next users can open DFL-DDP data recovery software and get all the lost data back easily.

Any question is welcome to [email protected] or add Dolphin skype ID: dolphin.data.lab

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Western Digital SMR Palmer PCB800069 HDD Repair and Data Recovery Steps

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This is one successful case study of Western Digital Palmer HDD with PCB number 800069 for one DFL user in Italy.

Patient HDD ID:
WD10SMZW-11Y0TS0
PCB: 800069

Patient HDD Failure Symptoms:
Undetected
Data area was not accessed

WD SMR Palmer HDD Repair and Data Recovery Steps:

01: The user has swapped with one firmware unlock PCB of 800066 and the patient HDD was connected to DFL-SRP data recovery hardware;
02: Enter Kernel mode, backup rom, disable 411;
03: Firmware restart and re-enter program;
04: Backup firmware module 190;
05: Test firmware modules and found module 03 was damaged, checksum error;
06: Repaired module 190 and fixed the 03 corruption issue;
07: Enable 411 and firmware restart;
08: Install original 800069 USB PCB back and connected the external HDD to DFL-URE;
08: Load module 190/T2data to RAM within the data recovery software.

HDD Repair Tools and Data Recovery Tools used in this case study:

DFL-WD hdd repair tool
DFL-URE data recovery software

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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WD5000BEVT-60A0RT0 PCB1672 Undetected HDD Repair and Data Recovery Steps

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This is one Western Digital hard drive firmware repair and data recovery case study for one DFL user in Malaysia.

Patient HDD iD:
WD5000BEVT-60A0RT0
PCB: 1672
Microcode: 14003R

Patient HDD Failure Symptoms:
Undetected
Modules were not available

HDD Repair and Data Recovery Tools used in this case study:
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Tool

HDD Repair and Data Recovery Steps:

01: Backup ROM and disable 02 and firmware restart;
02: Diagnosed the firmware modules and found out the microcode of the ROM and SA area was different and that meant the PCB was not original, the rom microcode was 14003R and the SA microcode was 140028;
03: Next Dolphin engineer found loaders of 14003R and loaded them to RAM automatically;
04: Backup original firmware modules and rom modules;
05: Fix slow issue;
06: Regenerate original ROM and write original ROM;
07: Open DFL-DDP data recovery software and all lost data was recovered.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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SSD Data Recovery Tools & Adapters

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Dolphin Data Lab are offering the following SSD data recovery tools & adapters:

DFL-URE NVME Version: Image NVME SSDs, Extract Lost Data directly from NVME SSDs. This tool can also image and recover USB flash drives and USB portable external hard drives directly. Firmware repair is not available at the moment but will be soon.

LIF SSD Data Recovery Adapter: Image and recover LIF SSDs

MacBook Pro A1708 PCIe SSD Recovery Adapter Smart

SATA to NVME and USB SMART

Surface Pro Data Drive Recovery Adapter Smart

Visit the factory of data recovery tools and head replacement tools to see all details here

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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Dolphin New DVR Data Recovery Software V3.76

Dolphin Data Lab has upgraded Dolphin CCTV DVR data recovery software to new version 3.76. Many more new CCTV, DVR, digital camera and video recorders worldwide have been added to support.

What’s new in this latest Dolphin CCTV DVR data recovery software V3.76?

01. Canon EOS R10 camera fragmented video file carving and restructuring is greatly enhanced;
02. Gopro Hero5 Black camera fragmented video file carving and restructuring is greatly enhanced;
03. SONY ILCE 7M4 camera fragmented video file carving and restructuring is greatly enhanced;
04. SONY ILME FX3 camera fragmented video file carving and restructuring is greatly enhanced;
05. Canon EOS M5 camera fragmented video file carving and restructuring is added;
06. SONY DSC RX10M4 camera fragmented video file carving and restructuring is added;
07. SONY ZV E1 camera fragmented video file carving and restructuring is added;
08. Panasonic DMC GX85 camera fragmented video file carving and restructuring is added;
09. GoPro Hero4 Black camera fragmented video file carving and restructuring is added;
10. KODAK M893 camera fragmented video file carving and restructuring is added;
11. CASIO EX Z100 camera fragmented video file carving and restructuring is added;
12. ShiYeTianXia DVR fragmented video file carving and restructuring is added.

Any question is welcome to [email protected] or add Dolphin SKype ID: dolphin.data.lab

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LIF SSD Data Recovery Adapter

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Dolphin Data Lab is now offering one new LIF SSD data recovery adapter to data recovery engineers worldwide. Engineers can easily connect the LIF SSDs to the common SATA data recovery equipment such as the DFL-SRP data recovery hardware, this adapter can work with other similar data recovery hardware too for disk imaging.

The LIF SSDs supported by this special adapter has double-layer data storage design, they are usually used within the Sony laptops, there’re data drives on the front side and also on the back side. Users need to image front drive data and back drive data and then build raid 0 to get all the data visible.

Users can order this LIF SSD data recovery adapter here.

Here is one video introduction to the LIF SSD adapter

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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SAS Hard Drive Data Recovery VS SATA Hard Drive Data Recovery

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SATA hard drive data recovery has been the most common data recovery cases within data recovery labs worldwide. SAS hard drive data recovery is not that common but it will be more competitive if users can offer SAS hard drive data recovery services.

SAS and SATA hard drives have different physical interfaces and firmware structures. Most available data recovery equipment in the market are for SATA hard drives and few are for SAS hard drive data recovery. Dolphin SAS to SATA adapter works with SATA data recovery equipment to image SAS hard drives or extract lost data from SAS hard drives.

Dolphin Data Lab has one good combination of data recovery equipment and adapters to recover lost data from SATA hard drives, SAS hard drives, SSDs, USB drives, etc.

DFL-SRP USB3.0 all-in-one data recovery equipment
DFL-URE Plus Portable data recovery equipment
Dolphin SAS to SATA adapter
Dolphin SATA to USB adapter

Please note: Firmware repair for SAS drives and USB flash drives is not supported for the moment.

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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Dragon Boat Festival Holiday Notice

Dear Customers,

Thank you for your continued support and trust in our company. In accordance with our national holiday schedule, our company will have a three – day holiday from tomorrow June 22 to June 24, we will resume work on June 25(Sunday).

During this period, our company will suspend product delivery and technical remote services but will handle emails normally. We apologize for any inconvenience this may cause.

Wishing you a happy Dragon Boat Festival!

Dolphin Data Lab

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ST2000LM009-1R9174 Data Encryption HDD Data Recovery Steps

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This is one of success data recovery cases done by DFL engineer today for an India user. Here are the reported symptoms by user: case detection is good but the sectors are not accessible, I unlocked ROM and I read sector, every sector value was showing encrypted, so I decided to write back original ROM to patient, but the same issue persisted with no sector access, how to solve this problem? Read more

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