To recover lost data from busy undetected hard drives belongs to advanced-level data recovery cases. Users must use professional data recovery hardware tools, specially firmware repair tools to get the busy undetected hard drives ready and detected.

When the hard drives are busy and undetected, it can be mostly firmware corruption or head failure and sometimes PCB or ROM failure, if PCB failure, mostly, the PCB is not original PCB. Read more

Dolphin Data Lab has Dolphin users in over 135 countries of the world and they are from different industries including data recovery companies, IT companies, enterprises, education agencies, law enforcement agencies and government agencies. Read more

To recover lost data from hard drives with capacity 0 or wrong capacity symptoms is not for data recovery software users, users need to use professional hard drive firmware repair tools to fix the firmware module corruption and then the capacity 0 or wrong capacity problem can be fixed.

When the hard drives have suffered capacity 0 or wrong capacity failures, the hard drive data area is usually not accessed and users cannot extract files directly without fixing firmware failure. Read more

For shift deleted files, some users may think it is very easy to recover the lost data. This is true if users have complete and professional data recovery tools.

Why? There’re several situations.

Situation 1: After shift deleting the files, the hdd is working properly. Users can use data recovery software such as R-studio, winhex, DMDE, easy recovery, etc to undelete the files easily. Users can also connect the hard drives to Dolphin SRP DDP data recovery hardware and recover the lost files directly; Read more

To all Dolphin users, the latest software upgrade for DFL all in one data recovery tools is now available in the Dolphin file sharing platform. Dolphin users can use this software upgrade program to upgrade the existing DFL-SRP, DFL-URE, DFL-PCIe to work with the latest software and new data recovery functions.

Before this release, we have released the beta versions to some Dolphin users and now all Dolphin users can use this final version. Read more

Dolphin Data Lab is now offering the October advanced data recovery training courses to users worldwide in Chengdu, China during October 23-27, 2017 and this training courses focus on different levels of hard drive data recovery.

Clients attending this training course are new to data recovery field and they came to Dolphin to seek one-stop data recovery resources, tools and the most important, technique support. Read more

The compatible SATA PCB for WD USB PCB 2060-800041 has been added to the WD USB-SATA PCB Package and users can not use this newly added SATA PCB to handle the new WD USB hard drives with USB PCB-800041. Read more

Hard drive smart is one of the most important factors to judge the health of the hard drives. If it has values on different items contained in the Smart table, the drives are usually considered as second-hand hard drives. To refurbish the hard drives, the very first thing is to reset the smart.

Smart table contains usually the following parameters: Read more

When users are recovering lost data from WD USB hard drives, it’s very common users meet the encryption problems. It is easier for Dolphin users because Dolphin users can use DFL-URE to recover lost data directly by USB interface even if the hard drives have bad sectors or weak heads. Read more

Bitlocker protected partition data recovery solution has been available with DFL-SRP USB3.0 for Data Extraction, DFL PCIe-4x Data Recovery Program and also DFL-URE USB3.0 data recovery program. With the latest software version from the user-only forum, users can recovery bitlocker protected partitions. Read more