This is one very important forensic data recovery case for one law enforcement agency and the user bought DFL SRP for WD to fix this case only to get the evidence files to be used in the court.

Case name: WD My Passport-Smartware Password Protected HDD Recovery Read more

This is one real case study shared by one Dolphin user in Spain. When the user received this case, it is one WD USB3.0 MY BOOK hard drive. When connecting this portable drive to pc, the PC has no response at all.

The user removed the external USB3.0 enclosure and inside is one WD 3.5″ SATA hard drive-WD20EARX-32PASB0 and found also the USB interface was damaged. Read more

ST2000DM006 is one Seagate desktop hard drive with terminal and firmware area locked, common users cannot do much if they lose data and don’t have professional hdd repair and data recovery tools.

ST2000DM006 belongs to 58 Family-Grenada. Read more

One neighbour company brought one patient external hard drive to our data recovery lab this morning for recovering lost data. They told us when connecting this patient drive to pc, no partitions are displayed.

The engineers tested further and found this drive is unallocated within the disk management. Read more

Dolphin data recovery engineers are teaching the standard data recovery steps from Western Digital WD10JMVW-11AJGS4 USB3.0 My Passport hard drives.

Drive model number: WD10JMVW-11AJGS4
Capacity: 1TB
USB3.0
Head/Platter number: 4 heads/2 Platters Read more

Seagate LM partial sector access problem caused by translator regeneration without backup the original SYS 35 or SYS28 has been one of the most difficult cases to fix to get lost data back but now DFL data recovery engineers are able to fix such cases manually and in the near future, the solution will be added to DFL Seagate HDD firmware repair tools. Read more

Dolphin team releases not only new data recovery tools, new data recovery and hdd repair functions, but also upgrades the manuals frequently with new PDF docs and videos.

Dolphin support team have just finished the DDP data recovery manual and all DDP users will get this new manual for free to use with the latest DDP data recovery software. Read more

This case study is to teach how to recover lost data from Seagate desktop hard drive ST1000DM003 without ID detection, without F3 T> and with LED error.

To fix this kind of failures with DFL firmware repair tools and data recovery tools, users need to make sure there’re no clicking noises. Read more

This is another new Seagate St2000LM007 data recovery case study from Argintina. The hdd was suddenly undetected in pc and no data was accessible.

When this case was brought to our user, the user connected the patient hdd to PC and the hdd was not detected and went to terminal, users can enter F3 T>, however, input of any command will output Diagnostic Port Locked. Read more

Dolphin Data Lab keeps receiving enquiries on recovering lost data from their WD mypassport smartware protected hard drives after they lose or forget the user password.

These enquiries are from either Dolphin users or end hdd users. Read more