One neighbour company brought one patient external hard drive to our data recovery lab this morning for recovering lost data. They told us when connecting this patient drive to pc, no partitions are displayed.

The engineers tested further and found this drive is unallocated within the disk management. Read more

Dolphin data recovery engineers are teaching the standard data recovery steps from Western Digital WD10JMVW-11AJGS4 USB3.0 My Passport hard drives.

Drive model number: WD10JMVW-11AJGS4
Capacity: 1TB
USB3.0
Head/Platter number: 4 heads/2 Platters Read more

Seagate LM partial sector access problem caused by translator regeneration without backup the original SYS 35 or SYS28 has been one of the most difficult cases to fix to get lost data back but now DFL data recovery engineers are able to fix such cases manually and in the near future, the solution will be added to DFL Seagate HDD firmware repair tools. Read more

Dolphin team releases not only new data recovery tools, new data recovery and hdd repair functions, but also upgrades the manuals frequently with new PDF docs and videos.

Dolphin support team have just finished the DDP data recovery manual and all DDP users will get this new manual for free to use with the latest DDP data recovery software. Read more

This case study is to teach how to recover lost data from Seagate desktop hard drive ST1000DM003 without ID detection, without F3 T> and with LED error.

To fix this kind of failures with DFL firmware repair tools and data recovery tools, users need to make sure there’re no clicking noises. Read more

This is another new Seagate St2000LM007 data recovery case study from Argintina. The hdd was suddenly undetected in pc and no data was accessible.

When this case was brought to our user, the user connected the patient hdd to PC and the hdd was not detected and went to terminal, users can enter F3 T>, however, input of any command will output Diagnostic Port Locked. Read more

Dolphin Data Lab keeps receiving enquiries on recovering lost data from their WD mypassport smartware protected hard drives after they lose or forget the user password.

These enquiries are from either Dolphin users or end hdd users. Read more

Screwdriver set is very common whereever in the world but one great and complete set of hard drive data recovery screwdriver set takes time to find.

We had bad experience in using some cheap screwdrivers and some of them may help damaging your hard drive and destroy the data specially when users try to remove the screws on the head stack or the screws on the motor. Read more

Our data recovery lab had received one data recovery case on one Seagate laptop hdd with CIH virus attacked and the hdd couldn’t be detected in disk management. When the defective hdd is connected to pc, it is running very slowly. Read more

Kindly be informed that Dolphin Data Lab Headquarter will be closed for International Labor Day holidays from Sunday April 29 to Tuesday May 1st, and will re-open for business on Wednesday May 2nd.

Like as usual, we will check and answer email during this 3 days’ holiday. Users worldwide can place orders without any issue. But all the product delivery will be postponed to May 2nd since DHL carrier will be closed during this period. Read more