Dolphin Notice of National Day Holiday October 1-7 2024

Please be kindly informed that Dolphin Data Lab Headquarter will be closed for Chinese National Day from October 1st to October 7th, 2024. Our office will re-open for business on Tuesday, October 8th 2024.

During the holiday period, we will continue to check and answer emails but orders of Dolphin hdd repair tools and data recovery tools will be arranged to ship after the holiday period. Remote technical support service will not be available during this time either.

For more information about Dolphin Data Lab’s products and services, please email to [email protected] or add Dolphin skype ID: dolphin.data.lab

Happy Birthday China!

Dolphin Data Lab Overseas Team

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Data Recovery Tools Enquiry from Australia

,

Hi guys. Just enquiring about data recovery software and tools. I would like to start a data recovery business. Can you please quote which tools you recommend also training? For shipping it’s going to Australia postcode 0800.

Thank you so much!

To answer this client:
Users from Australia can buy data recovery tools or get data recovery training course from Dolphin reseller in Australia below:

Dolphin Data Recovery (Australia)

Contact: Philip Hurst
Email: [email protected]
Tel.:+61 2 9984 8769
Website: http://www.drtools.com.au

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DFL URE Plus-Nvme Data Recovery Equipment Quote Request from Algeria

,

Hello there

I am from Algeria and I have a problem with my Adata XPG NVMe ( Adata SX6000NP Lite 512GB )
It stopped from working I tried to connect it with USB enclosure but the system can’t recognize it so please if you can send me a quotation about the (DFL URE Plus-Nvme Data Recovery Equipment) how much it can cost me and the shipping cost to Algeria and if you have any other suggestions please let me know.

Thank you
Sincerely

To answer this client:

For NVME SSD, users can connect DFL-URE plus data recovery equipment for either disk image or file extraction.

But for NVME SSD, users need to learn there’re several cases:

Controller damage case
Firmware corruption case
Bad Sector recovery case
Logical recovery/accidental deletion/format

If the NVME SSD has firmware corruption or controller damage, users need to fix swap the controller or fix the firmware corruption first and then users can use DFL-URE plus for data recovery. For the other two types of cases, users can use DFL-URE plus to recover the lost data from the NVME SSD.

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Setup a New Data Recovery Lab

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Dear Team,

I want to setup a New Data Recovery Lab, I am getting Data recovery orders like SATA HDD, SATA SSD, Nvme SSD, m.2 SSD, memory card, Pendrive Etc. please suggest suitable hardware and software for this job. please send the quote for the same.

Rgds,
Ravi

>To set up a new data recovery lab, users need to have proper data recovery knowledge, professional data recovery tools and the most important, data recovery technique support.

New users can consider the following tools for data recovery from SATA HDD, SATA SSD, Nvme SSD, m.2 SSD, memory card, Pendrive Etc:

DFL PCIe data recovery express or DFL-SRP USB3.0 data recovery equipment
DFL All-in-one Data Recovery Adapter Plus
Dolphin Head and Platter Swap and Clean Suite.Pro

Users can watch videos here on how Dolphin data recovery tools work to repair hdd firmware failure and recover lost data

Users can get best quote by email to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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Buy Dolphin DVR Recovery Software from Bangladesh

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Dear Dolphin Team,

I hope this message finds you well. I am reaching out regarding your data recovery software, which I am considering purchasing to recover crucial data from a DVR HDD. My data is extremely important, and I need to be confident that your software can recover it accurately.

I recently tried the trial version, which was able to detect some data. However, I noticed that the dates shown are beyond the installation date of the DVR, which has left me concerned about the software’s accuracy and capability.

Given the importance of this data, I would greatly appreciate it if you could provide any insights or clarifications regarding this issue. Is this a common occurrence, or is there something I might have done incorrectly during the trial?

Additionally, I would like to request if there is a special or extended trial version that allows a more thorough evaluation, so I can be assured that the data I am looking for still exists on the DVR HDD before making the full purchase.

Thank you for your time and assistance. I look forward to your response.
Best regards,

To answer this client from Bangladesh:

To test fully if the Dolphin DVR data recovery software can recover the lost videos or not from your DVR drives, you need to download the latest DVR trial version here to get the latest dates of videos.

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Buy Dolphin DVR Recovery Pro Business Version from Turkey

,
Hello,
We want to buy Dolphin DVR Recovery Pro Business Version. Our company is in Turkey. but Paypal payment method is not used in our country. Is there a different payment method available? Also is online licensing available?
With our regards,
>Users can buy Dolphin DVR from Dolphin reseller in Turkey：
DIFOSE (Turkey)

Addr.:Umit Mah. 2481. Sok. Kafkas Sitesi No:606810 Cankaya, Ankara, TURKEY
Contact: Sukru DURMAZ
Tel.: 90 312 219 56 16
Email: [email protected]
Website: http://www.difose.com.tr
Users can pay by bank or western union. Dolphin team will ship one USB hardware dongle to users by DHL express, Fedex, EMS or other shipping methods.
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Equip our lab with data recovery equipment in Latvia

,

Dear Sir/Madam,

We are looking to equip our lab with data recovery equipment. We usually work with both internal and external SSDs/HDDs as well as NVMe drives, USB flash cards and memory cards etc.

Thus my first question would be, what products (or combination of them) would you suggest to solve these tasks.

Regards,

Data Recovery Solution:
What Data Recovery Tools to Buy

>SSD data recovery tools & adapters

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Buying the hdd repair tools and software from Malaysia

,

Hi!

Hope you’re having a good day,

We are interested in buying the hdd repair tools and software.

Please guide us on if one set of tools are required for all brands or there are different tools for WD, Seagate and HItachi for 3.5 Inch and SSDs.

Furthermore, How can we purchase the repair program including the frameworks of the drives.

Lastly, could you please add in the prices for all the components.

We would like to set up training for this software too so please guide us on how we can do so.

We will be eagerly waiting for a response.

>

To answer this new client: What Data Recovery Tools to Buy

Need to confirm these tools are used only for hdd repair or both hdd repair and data recovery?

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Best Hard Drive ROM Chip Readers

The best hard drive ROM chip readers are to save users’ time on soldering work, support new hard drive ROM chips’ read and write and protect the data drives’ PCB. Some improper or wrong soldering work may damage the chip or circuit and finally the PCB got dead.

Not all drives support hard drive rom chip direct read and write by pin connection without any soldering work but most drives do.

Dolphin hard drive rom readers contain both pin reader and chip socket reader:

Any question is welcome to [email protected] or add Dolphin Skype ID: dolphin.data.lab

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ST4000LM024 HDD Head Damage

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F3 T>^l
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37D103 ErrorCode=43160080 DiscLBA=0000000000009D9C Duration=000006C3 ms
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37E104 ErrorCode=43160080 DiscLBA=0000000000009DCC Duration=000005FF ms
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37B101 ErrorCode=43160080 DiscLBA=0000000000009D3A Duration=000007C8 ms
RECOV Servo Op=0195 Resp=0005
M11 CheopsLiteA SATA 2.0 RAP30.8.2 SMR 2MB Flash 150 zn zoneds
Product FamilyId: 72, MemberId: 01
HDA SN: WCK0MT1K, RPM: 5527, Wedges: 178, Heads: 8, OrigHeads: A, ActiveHdMap: 00FF, Lbas: 00003ADABD42, PreampType: 84 30
Bits/Symbol: C, Symbols/UserSector: CB6, Symbols/SystemSector: CB5
PCBA SN: 0000E735FUZK, Controller: CHEOPSLITE_1_0_SATA(1410), Channel: Unknown, PowerAsic: Unknown Rev 00, BufferBytes: 8000000
SF ID: EF 60, SF Part Size: 800, Flash Used: 800
Package Version: M1A1804D6.SDMA.MD0004., Package P/N: ———, Package Global ID: 00480560,
Package Build Date: 12/27/2016, Package Build Time: 23:14:40, Package CFW Version: M1A1804D6.SDMA.MD0004.01174104.00480560.,
Package SFW1 Version: D604, Package SFW2 Version: —-, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 12272314, CustomerRel: 0001, Changelist: 01174104, ProdType: M1A1804.SDMAQC, Date: 12/27/2016, Time: 231440, UserId: 00480560
Servo FW Rev: D604
TCG IV Version: 30.05
Package BPN: 8
RAP FW Implementation Key: 1E, Format Rev: 0206, Contents Rev: 2B 03 13 00
Active BFW Container: 1
4K Sys Area: 1
Features:
– IOEDC enabled
– IOECC enabled
– DERP enabled v. 6.0.00.0000000000000001
– LTTC-UDR2 disabled
– SuperParity 4.1 enabled
– Humidity Sensor disabled
– Media Cache Partition enabled
– Media Cache enabled
– Low Current Spin Up Normal
– Ready Sequence Optimization disabled
– Torn Write Protection enabled
– Zone Remap disabled
– AGB enabled
– SubRelease:0
– Critical Event Log v. 1
– FAFH 40.11 disabled
– EWP:0
– DRAM Mirror:0^z
ASCII Diag mode

F3 T>i4,1,22

RECOV Servo Op=01A5 Resp=0005
F3 T>^z
ASCII Diag mode

F3 T>V4
Reassigned Sectors List Enabled
Entries: 0000, Alts: 0000, Removed: 0000,
Pending: 0000, Host Pending: 0000, Max RSL Size: 00008400 Idx LBA PBA LLLCHS of LBA Wdg PLPCHS of PBA SFI Hours Msecs Status BBM Mask

F3 T>m0,6,3,,,,,22

RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC375035 ErrorCode=43160080 DiscLBA=000000000000B511 Duration=00000693 ms
RECOV Servo Op=0195 Resp=0005

SIM FileFD=FC375035 ErrorCode=43160080 DiscLBA=0000000000022A3C Duration=00000953 ms
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC36D01D ErrorCode=43160080 DiscLBA=000000000000A424 Duration=000006E4 ms
RECOV Servo Op=0195 Resp=0005

SIM FileFD=FC36D01D ErrorCode=43160080 DiscLBA=000000000002194F Duration=00000964 ms
DiagError 0000500EProcess Defect List Error
R/W Sense 00000002, R/W Error 041C0087, List Offset 00000000, List Index FFFFFFE8, File Error 00000000

F3 T>^a
Prod Desc: M11 CheopsLiteA SATA 2.0 RAP30.8.2 SMR 2MB Flash 150 zn zonedservo 5400RPM
Package Version: M1A1804D6.SDMA.MD0004.
Serial #: WCK0MT1K
Changelist: 01174104
Model #: ST4000LM024-2AN17V
ID: 101
Servo FW Rev: D604
Heads: 8
PCBA SN: 0000E735FUZK
Default factory config: SD&D
Active config: SD&D

TotalHostWrites 00000000

NumberOfSegWrites 0000

TotalHPCBROs 00000000

TotalBWOs 00000000

MCMTWrites 00000000

Idle1Count 0000

MCSegmentUsed 0000

For above patient ST4000LM024 HDD data recovery, users need to open the patient HDD in clean room, find donor heads and swap the heads with proper hdd head replacement tools to continue.

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