This is one nice case study of WD20EZRZ-00Z5HB0 from Dolphin data recovery remote support system and Dolphin engineer used DFL-WD firmware repair tool to fix the case for the user from Vietnam.
Patient HDD ID Details:
Model number: WD20EZRZ-00Z5HB0
SN: WD-WCC4M0EAZ63L
Family: DIABLO3S
PCB: 1945 series
This is one patient HDD fixed by DFL Seagate firmware repair tool from one DFL user in Italy. The user can only access to very small part of the data area and most data were lost.
Patient HDD Details:
Capacity: 1TB
Model number: ST1000DM010-2EP102
Dolphin team are releasing the new all in one software V2.1 with many new firmware repair and data recovery solutions.
DDP version: V2.1
ST Version: V4.01
WD Version: V2.882
SS Version 1.337
HT Version: 1.383
FT Version: 1.571
New Firmware Repair features in DFL Seagate firmware tool V4.01:
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Seagate hdd is one of the top hdd brands in the world and 3.86GB wrong capacity is one typical hdd failure and it was not easy to fix such kind of hdd failure.
When the patient HDD got 3.86GB wrong capacity, the HDD failure can be caused by physical platter surface scratches or HDD boot firmware corruption.
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This is one successful data recovery case done by DFL engineer today. The user is from India. He mentioned that the patient drive can spin up and no clicking noise. But it stays busy, unable to IDed, even cannot read ROM.
HDD ID
Patient drive: WD20EZRX-00D8PB0
PCB Number: 2060-771945-001
In the coming Seagate firmware repair software upgrade, Dolphin R&D engineers have prepared one new helpful function for all DFL users to write the LOD by COM mode.
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