We have handled many WD PCB1692 series 2.5″ hard drives with some tips entering the safe mode.

For 2.5″ PCB1692 or series after, it’s not a problem to read ROM when the hard drives are recognized. But it’s a problem when we tried to write ROM and it’s quite often to make the PCB dead by writing ROM to it.

The success rate is not high to enter safe mode by short connecting on 1692 series. The best way to enter safe mode for 1692 series is to separate the PCB, anyway, pls don’t remove the PCB.

Users just need to remove the two screws on the PCB to control the heads contact and insert one biz card and then power on and wait until the motor stops spinning and then the hdd enters kernel mode and next the ROM can be read and written.This also helps to read firmware modules for some hard drives with bad heads. Read more

Head and Platter Swap Tutorials


Dolphin Data Lab is offering comprehensive professional and most cost-effective head and platter swap tools and components to all clean room data recovery engineers.

Many people are asking what kind of physical head and platter swap tools to buy to work on those dead hard drives due to head damage or motor stuck and this article will give you one general idea of the head and platter swap tools Dolphin Data Lab is selling. Read more

Head and Platter Swap Tutorials


When users are going to replace heads or platters in a clean room environment to get the lost data back, it’s a must for these users to learn about each physical component what it is and how they work.

Today let’s check some of the most important physical components: Heads, Platters, PCB.

The platters contains the data and the heads contains read heads and write heads to read data from platters and write data to the platters. PCB is another very important physical component, it contains not only some of the firmware codes like ROM, but also controls the electrical components to offer power to the hard drive running. Read more

Head and Platter Swap Tutorials


When we are talking about dead hard drives, we usually refer to those which doesn’t spin up at all, no hdd working sounds, no response and they look dead. Actually some of these so-called dead hard drives are still alive and these drives can be still repaired and recovered.

If the driver IC is burnt, the PCB won’t power up at all, users can swap with one donor driver IC or swap the whole PCB with original ROM/bios chip transferred;

If the PCB is burnt or other electrical components of hard drives are burnt, the hard drives won’t be powered on and won’t spin up at all. At this time, users just need to find one compatible PCB with the same PCB number from the same family and put on the dead hard drives and then manage to regenerate the original ROM to recover the data;

If the motor of the dead hard drives is stuck, users need to disassemble the hard drives and remove the platters to a donor hard drive to read data from.

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Here we recommend one smart idea for people who wants to attend our advanced data recovery training courses-teaming purchase which is the only way to minimize the cost.

Users from the same city or even the same state or province or same country can team up together and find one local office and Dolphin Data Lab will send the data recovery training experts to the local office of the clients to offer the web listed advanced data recovery training courses.

How much is a basic Data Recovery class? It runs around $3800.00 for the week plus your air fair, hotel, and living expenses. You are looking at around $6000.00 to send one person for a weeks training. Read more

Head and Platter Swap Tutorials


We have recently received many inquiries asking to buy the head and platter swap tools from Dolphin Data Lab and some of them asked one question-is clean room a must for physical head replacement and platter swap?

According to our experience and many serious data recovery companies, the answer is definitely ‘yes’!

First, we must say data recovery is one serious art, to have one clean room or at least one clean bench will definitely maximize the physical data recovery success rate. To have one clean room or clean bench to handle the physically damaged hard drives such as head damaged hard drives, motor stuck hard drives or downgraded heads without r/w capabilities. Read more