Chinese New Year is approaching, please be kindly informed that Dolphin Data Lab Headquarter will be closed for this holiday from February 10 to February 17. And will re-open on Thursday, February 18. 2021.
Here is our arrangement for this coming holiday:
1, Data recovery tool related enquiry and tech support email will be answered as usual throughout the holiday period. Read more
To improve your CCTV DVR data recovery success rate, users need to understand properly several simple questions and they are: what are the CCTV DVR hdd brands and file system? What are the CCTV DVR HDD or SD cards failures? What are the CCTV DVR data recovery software the users are using? Who are using the CCTV DVR data recovery tools?
What are the CCTV DVR hdd brands and file system?
Many CCTV DVR or NVR or HVR brands are visible and recognized easily but there’re still some cases that users may tell you the video surveillance systems don’t have a brand name on it or when trying to analyze the dvr hdd or sd cards, the file system is unknown. Read more
The Micron 2258XT SSD Firmware including MPISP and ROMDEBUG modules are available in the Dolphin user-only forum. Dolphin users can download them for free from the forum.
This SSD firmware package contains the following:
Micron-2C845832A100-B05A-PKGR0727A-FWR0724A0
Micron-2CB47832AA04-IM3D_PKGQ0202B_FWQ0120B
Micron-2CC4E532AA04-IM3D-PKGQ0502B-FWQ0414B0 Read more
The Hynix 2258XT SSD Firmware including MPISP and ROMDEBUG modules are available in the Dolphin user-only forum. Dolphin users can download them for free from the forum.
This SSD firmware package contains the following: Read more
Today we received an urgent tech. support request from one of Pakistan user. The drive ST2000VM003-1ET164 can be detected by the traditional hard drive data recovery device, ID/Capacity/SN and all other information are showing correctly. Also it can be scanned smoothly, but unable to see the file directory under file extraction program.
HDD ID
Patient drive: ST2000VM003-1ET164 SN: W7212M6A
Firmware: SC11 Capacity: 2TB Read more
Most CCTV DVR systems use hard drives or SD cards for storing the surveillance videos in different unique CCTV and DVR file systems. Because of these special file systems, common data recovery software cannot access to the CCTV DVR HDDs or SD cards and users need to use professional CCTV DVR data recovery software to recover the lost videos. Read more
