This is one of success cases done by DFL engineer today for an India user. The data area and firmware are not accessible. After carefully check, our engineer found that the issue is on module 02, and there is bad sector on firmware area as well. Read more
This ST1000VT001-1RE172 is one firmware locked Seagate hard drive and it has firmware corruption and users cannot access to the data area. To recover lost data, users must firstly unlock firmware and then start the firmware repair process. Read more
Please be kindly informed that Dolphin Data Lab Headquarter will be closed for Chinese National Day from October 1st to October 7th. Our office will re-open for business on Friday, October 8th 2021.
Here are some important notes about our work arrangement during this 7 day holiday. Read more
This is one successful data recovery case for one DFL user in Indonesia and this client has fixed many data recovery cases with the help of Dolphin data recovery remote support system. Read more
Physical data recovery cases are very common for Western Digital SMR 8X00XX hard drives. To recover the lost data safely, it is necessary to set up the head map within the data area and then image the patient HDD by selective heads, image the good heads first and then weak heads. Read more
Mid-Autumn Festival is just around the corner. Please be kindly informed that Dolphin head office will be closed from tomorrow September 19 to September 21. We will resume regular business hours on Wednesday September 22.
During this 3 days holiday, emails will be answered as normal but remote support or live chat is not available. Since DHL carrier will close their office and service during this period, the product delivery can only be made after the holiday. Sorry for inconvenience caused.
About Mid-Autumn Festival
According to Chinese tradition, Mid-Autumn festival is celebrated on the 15th day of 8th month on Chinese lunar Calendar with full moon at night. This year it falls on next Tuesday, September 21.
The Mid-Autumn Festival is one of the largest festivals in China and East Asia. This festival began as a celebration of the moon, we believe a full moon is a symbol of reunion, harmony. Many traditions of the Mid-Autumn festival are centered around family reunion and happiness. Moon cake is the must-have food during this festival, have also appeared in western countries as an exotic sweet.
