This data recovery case study is shared by one of our experienced, smart, friendly and kind users from Sri Lanka, his name is Dananjaya who offers very professional data recovery services in Sri Lanka.
HDD ID Information:
Patient drive: WD20EZAZ
PCB: 2060-810011
Reported symptoms
According to the drive owner, when he was copying wedding pictures to HDD, windows OS popup error massage called “not enough space”
HDD Repair and Recovery steps:
1.Once our user received the HDD, he checked. He found that when power on HDD, it spin up, but then two times’ clicking and power down. Like platter damage;
2.He tried to unlock, but same scenario. No modules showed, only power up, two clicks, power down;
3.So he guess it can be module damaged. But couldn’t power up. He used only pcb and disable module 02, module 411 and kernel mode. But same clicking;
4.He found a donor PCB with same microcode HDD. Then used patient PCB to donor for test, donor drive can be detected as normal;
5.He put donor to PAITENT HDD. Luckily the patient drive can be detected. But after 10 seconds, gave one click and went to busy status. Not responding;
6.He managed to power on and off till enter the inside of FW program;
7.He disabled module 02. After doing that HDD shows module and no clicking. But once enabling module 02, start clicking again. He had to disable again to get all modules;
8.He edited module 02 manually and write it SA. Fortunately no clicking, smoothly worked with HEX 00;
9.DFL repaired the corrupted module 190, he then wrote it to SA and load to RAM. “missing node function ” and “repair nodes function” which built in version 2.31 were used for this case;
10. Two partitions are displayed properly, the image speed is quite good, up to 150M per second.
HDD Repair and Data Recovery Equipment used in this data recovery case study:
DFL WD HDD Repair Equipment
DFL-DDP Data Recovery Equipment
Welcome to send your questions or enquiry to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab for any consultation.
How to recover lost data from WD SMR 800077 Carmel patient hard drives?
2060-800077-003 HDD Family: CARMEL
WD CARMEL HDD Failure Types:
SED lock and MCU lock;
Weak heads
Slow issue by firmware corruption;
All sectors 0;
Inaccessible data area;
Common Functions to be used to repair and recover lost data from WD SMR Carmel HDDs
HDD ROM chip pin reader to read/write ROM content;
MCU unlock ROM generation;
Disable 411;
Sector response time modification;
T2Data backup;
SMRzone backup;
190 backup, repair(Scan missing nodes, repair wrong nodes, delete overlapped nodes, etc ), write, ram loading(T2 auto loading);
Head map set up;
etc
WD CARMEL HDD Models:
WD60EDAZ-11BMZB0 2060-800077-003 REV P1
WD60EMAZ-51TKPB0 2060-800077-003 REV P1
WD60EZAZ-00ZGHB0 2060-800077-003 REV P2
WD60EFAX-68SHWN0 2060-800077-003 REV P1
WD20EZAZ-00GGJB0 2060-800077-003 REV P1
To repair and recover lost data from WD SMR Carmel hard drives, users need to have the following hdd repair tool and data recovery equipment:
HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment
WD SMR Carmel HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK
Helpful links:
WD 2060-800077 WD20EZAZ HDD Firmware Unlock PCB
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
How to recover lost data from WD SMR 800065 800067 810003 Charger patient hard drives?
The WD SMR hard drives with PCB numbers 2060-800065, 2060-800067 and 2060-810003 belong to WD Charger family. Slow firmware issue, all sectors zero issue, HDD ID undetected issue, etc are the common hdd failures of the Charger family HDDs, the Charger family HDDs have both SED lock and MCU lock and the common models for these Charger families are as below:
2060-800067-001：
WD20SMZW-11JW8S0
WD20SMZW-11JW8S1
WD20SMZW-11YFCS0
WD20SMZW-34JW8S0
WD20SMZW-34JW8S1
WD20SMZW-59JW8S1
WD20SMZW-59YFCS0
WD20SMZW-59YFCS1
WD20SMRW-59YNDS0
WD20SDZW-11Z3CS0
WD20SDRW-11VUUS0
WD20SDRW-34VUUS0
WD15SMZW-11YFCS0
WD15SMRW-11YNDS0
2060-800065-002：
WD20SPZX-08UA7T0
WD20SPZX-11CRAT0
WD20SPZX-22CRAT0
WD20SPZX-21UA7T0
WD20SPZX-75UA7T1
2060-810003-001：
WD20SDZM-59TM5S1
WD20SMZM-59H3FS1
To repair and recover lost data from WD SMR Charger hard drives, users need to have the following hdd repair tool and data recovery equipment:
HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment
WD Charger 800065 800067 810003 HDD Head Replacement Tool
WD SMR Charger HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK
Helpful links:
2060-800067 Data Unlock SATA Connector
WD 2060-800065 HDD Firmware Unlock SATA PCB for WD USB PCB 2060-800067 and 810003
2060-810003 Data Unlock SATA Connector
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
How to fix undetected WD SMR palmer hard drives? How to repair WD SMR palmer hdds with all sectors 0? How to get lost data from WD palmer 800066 800069 hard drives with slow firmware issue? How to unlock WD 2060-800066 and 2060-800069 SMR hard drive firmware area without special firmware unlock PCBs(MCU unlock easily on original PCB)?
The following are common models of WD SMR Palmer HDD models:
WD10SPZX-24Z10T1 2060-800066-006 P1
WD10SPZX-22Z10T0 2060-800066-004
WD10SPZX-24Z10T0 2060-800066-004
WD10SPZX-60Z10T0 2060-800066-006
WD10SMZW-11Y0TS0 2060-800069-001
WD10SMZW-59Y0TS0 2060-800069-001 REV P1
HTS541010BE610 2060-800066-004 Rev P1
WD5000LMZW-11Y0TS0 2060-800069-001
WD10SMZW-34Y0TS0 800069-001
WD10SDZW-11UMGS0 2060-800069-001
WD10SDZW-59UMGS0 2060-800069-001
WD10SDRW-11A0XS0 2060-800069-001
WD10SDRW-11A0XS1 2060-800069-003
WD10SDRW-34A0XS0 2060-800069-003 REV P1
WD10SMZM-59WKCS0 2060-800086-000 Type C
To repair and recover lost data from WD SMR palmer hard drives, users need to have the following hdd repair tool and data recovery equipment:
HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment
WD SMR Palmer HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK
Helpful links:
2060-800069 Data Unlock SATA Connector
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
Dolphin Data Lab offers the best data recovery solutions to WD SMR HDDs of Spyglass and Spyglass2.
WD SMR HDDs have usually SED Lock, MCU lock issue, slow firmware issue, dynamic translator corruption issue(190 damage), etc. For old spyglass WD hdds, it is very easy to access to the firmware area, repair the damaged firmware modules and then recover the lost data.
To repair and recover lost data from WD Spyglass and Spyglass2 hard drives, users need to have the following hdd repair tool and data recovery equipment:
HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment
WD Spyglass and Spyglass2 HDD Models:
WD30NMVW-11C3NS4
WD30NMZW-11GX6S1
WD30NMRW-11YL9S4
WD40NMZW-11gx6s1
WD40ndzw-11mr8s1
WD40nmzw-59gx6s1
WD50NDZW-11MR8S1
WD Spyglass and Spyglass2 HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK
Helpful links:
2060-800041 Data Unlock SATA Connector
Compatible SATA PCB for 2060-800041 and 2060-810012
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
This is one interesting Seagate ST500DM002 full hdd bad sectors firmware repair case study for one DFL user from India.
HDD Failure Symptoms:
A lot of errors of Starting LBA of RW Request ProcessRWError Read;
Full disk bad sectors, no data access
HDD Repair Tools and Data Recovery Tools used to fix this firmware corruption case study:
DFL Seagate HDD Repair Tool
DFL-DDP data recovery equipment
Com terminal messages are as below:
Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.
Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset
MediaPartition:
Host LBA Length Disc LBA Length Start Cyl Head
Media Partition 00000000 00997BD0 00000000 00132F7A 00000000 00000000
MC 00000000 00989F50 00000000 001313EA 00000000 00000000
MSP 00990850 00000A80 0013210A 00000150 000007F7 00000000
User Partition 00997BD0 00132F7A 00000802 00000000
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MC Seg Disc and Cache Nodes: 060DBEBC 060DA1A8
Seg Write Preamble VBM start: 00000D3C end: 00000D63
Footer – start: 00000D65 end: 00000D8C
Seg Read Preamble VBM – start: 00000D8E end: 00000DB5
Footer – start: 00000DB7 end: 00000DDE
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 22E0
Nonvolatile MCMT sequence number 028AFA00
[RSRS] 103D DiscLba 0008E15C RW_RTL FFFFFFFF
Starting LBA of RW Request=0008E15C Length=000004EC
ProcessRWError -Read- at LBA 0008E15C Sense Code=43110081
InitiateMarkPendingReallocateRequest for disc_lba: 0008E15C!
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Reconstruction: EXCEPTION: Error in Header
Reconstruction: EXCEPTION: Error in first Header disc sector
ReadFooters (Backwards): Segment 103D StartLBA 00470AE0 Starting Footer LBA 00470F18
SeqNum 028AFA01 DiscLba 0008E1E3 RW_RTL FFFFFFFF
Footer Status = 0001 DiscLba 0008E1DE RW_RTL FFFFFFFF
Footer Status = 0001 DiscLba 0008E161 RW_RTL FFFFFFFF
Footer Status = 0001
Footer Obtained: ID/Seq 44524352 00090028 0000174C 80990000
Copied Header 44524352 00090028
Continuing after error
Reconstruction: Completed 0: HeadPtr was unwritten
[MCMTWS]
MCMainPOR: MCTBufferPtr->Header.MCStateFlagsDisc = 00000001
MCMainPOR: MCTBufferPtr->Header.MCTStateFlags = 0000002A
MCMainPOR: MCStateFlags = 00000001
MCMainPOR: Feature Enabled…
MSP MainPOR:
MSP Init Metadata
Buf Bytes/VBM 00000208 DBA Base 06000000
Metadata size in bytes 0040
Num Segments 0054
Logical Sector Alignment 00000000
MSP Reconstruction
MSP Read ScratchPad Section 0000 DiscLBA 0013210A BlkSize 00000A80 Num Segments 00000054 DiscLba 0013210A RW_RTL 000F4240
Starting LBA of RW Request=0013210A Length=00000150
ProcessRWError -Read- at LBA 0013210A Sense Code=43110081
RTL exceeded
HDD Repair and Data Recovery Steps:
1, Enter DFL Seagate HDD Repair Tool, Wait until F3 T> is available;
2, Backup important SYS firmware modules such as NG-list, translator, primary defect list, etc;
3, Clear g-list, smart and regenerate translator;
4, Full disk bad sectors firmware problem is not fixed by above operations;
5, Fix media cache issue;
6, Fix NGlist failure issue by one click;
7, Clear g-list, regenerate translator;
8, Data Accessed;
9, Open DFL-DDP data recovery program;
10,All lost partitions, folders and files were listed and available for selective file extraction.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
