This is one case study from one Dolphin user from Mexico and this client uses Dolphin tools to refurbish hard drives and he met some problem in handling these western digital enterprise level hard drives on smart clearing issue and firmware repair issue.

HDD ID details:
Model-WD2003FYPS-27Y2B0; Capacity: 2TB; PCB: 2060-771642-003 REVA;
Family: DF4PL_RE Read more

Dolphin team has worked on the WD enterprise class hard drives these days and worked out some new solutions to fix these drives such as WD2003FYPS-27Y2B0 drives, etc. This drive belongs to DF4PL_RE family.

With the existing WD firmware repair tool and solutions, the hard drive firmware modules cannot be listed and it becomes empty and the whole SA is locked. Within the new version of 2.66, users see the following changes: Read more

Dolphin engineer is offering online data recovery training course-how to recover data from western digital USB hard drives.

Users can order this online training course here: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FGWJSKHXAGY46

Training time: GMT+8, 8PM, March 11, 2015
Training duration: 1.5 hoursTraining engineer: Liam Dolphin Read more

Dolphin team has completed the Spring Festival holiday and now we have come back from holiday!

From March 2nd, Dolphin team will ship all pending orders during the holiday, most orders have been completed already during these part-time working days (Feb.25-28th.)

Dolphin engineers will focus on answering forums, emails, Skype messages and starting to accept remote support request during our office hours, 9AM-6PM, GMT+8. Read more

Hello Friends,

Dolphin Data Lab will be on holiday during Feb.15-25, 2015 due to the biggest festival here in China!

All companies including shipping companies close their offices too during this time!

Among the holiday, 18-24 are very important days for the festivals, people are all out to visit relatives, friends, no one stays at home or office and everybody is enjoying the festival, people gather together and celebrate together after a year’s hard work. Read more

Dolphin Data Lab has further strengthened the capabilities of our Seagate firmware repair tool, users of DFL-FRP for ST can get this program from our user-only forum.

This new version is one optimized version based on the Version 1.50 and 1.51, users can find out what’s new in DFL-FRP for Seagate V1.50. Read more