This is one live data recovery case study solved by Dolphin engineer for one Dolphin users from Colombia. The engineer helped the user to recover the lost data from this ST2000DM001-9YN164 hard drive,  new Seagate F3 hard drive.

When users tried to scan the hard drive, the disk was full of bad sectors. This can be caused by translator issue, bad sector issue, single head damage issue, contaminated head issue, encryption issue. Read more

Dolphin Data Lab has completed its first data recovery training courses after the Chinese Spring Festival during Feb.22-26, 2016.

Users can come to attend Dolphin advanced data recovery training courses based on Dolphin data recovery tools, head swap tools, firmware repair tools each working week, each working month, all users need to do is to inform Dolphin team one week before the coming. Read more

Dolphin team is now releasing more new upgrades and the first upgrade in this Chinese New Year of 2016 after the Spring Festival is the new version of DFL all in one version 1.64.

What’s New In DDP 1.64
1.Selective head image support of Hitachi ARM-5410A9 is added;
2.Imaging processing optimization for more accurate imaging performance under different hdd health situations; Read more

Happy Valientin’s day to all Dolphin users!

It’s just on this special day, Dolphin Data Lab has come back to work normally and completed the great festival here in China-Spring Festival.

On this special day, Dolphin team gives their best wishes to all those who love us and we love and we wish the sweetest memories stayed for all of you. Read more

This is one interesting case study from one French client in Shenzhen, China and this client is introduced by William Simon.

The following is the original email from the client.

“Good evening,

Recently my Seagate external memory disk had failed (it bip when I plug it, and my computer won’t read it). Of course, I had no recent backups, so I am looking for a way to recover my datas, and a friend forward m you email address. Can you give me the price of a data recovering operation ? Read more

This is one busy month for Smart Computech-Dolphin India official sales and support center. Smart Computech continued get live demo requests from users from India Nationalwide to learn more and see the capabillities in person how DFL data recovery tools are properly used to recover different damaged cases.

Within this demo, the two clients are from Bangaluru Karnataka and had brought two damaged hard drives to the support center, one is WD 500GB hard drive and the other is WD 1TB hard drive. Read more