Great thanks to all Dolphin users worldwide who support Dolphin team all the time, especially when Dolphin team are on Holiday, our users help each other within the user-only forum.
Dolphin team has completed the National Day Holiday here and work now normally from October 10th. All the pending orders have been processed quickly within October 8 and October 9 and the new users will receive the ordered tools within 3 or 4 working days. Read more
Dolphin Indonesian sales and support center was invited to one local bank to offer data recovery training courses to their IT staffs.
The Indonesia bank bought the famous DFL-SRP USB3.0 all in one portable data recovery equipment from the local sales and support center and their IT department invited our Indonesian local data recovery engineer to offer product live demo and training courses on how to use the equipment to fix the common data recovery cases. Read more
Symptoms: dropped Seagate portable hdd, after remove the external box, it is actually one Seagate SATA 5400.6 hard drive.
Model: ST9500325AS
Firmware:0003BSM1
S/N:S2WHFPHP
Head Count: 4 heads
Firmware Version: 0003BSM1 Read more
The client wanted to recover the lost pictures and videos during his traveling to Tibet which was his first time by driving motorcycle and it was wonderful and unforgettable experience for him, so he wants to get those valuable memories back at any cost.
Model: Toshiba MQ01ABB200
SN:14KST6UET
Firmware: AY000U
Capacity: 2TB
Head Count: 8 heads Read more
This is another successful hdd repair case study to repair western digital WD3200AVVS-62L2B0-WCAV16752981 hard drives automatically by DFL Auto HDD repair tool.
Model : WD3200A
FW Rev : 03.04E03
S/N : WD-WCAV14187751
Capacity : 298GB(625142448)
Cylinders : 16383 Heads: 16 SPT: 63 Read more
Dolphin Data Lab has greatly improved the all in one COM cable connector and now this COM connector works more excellently for Seagate, Samsung, Toshiba and other hard drives with the COM port/terminal mode is required.
When users use the previous COM connector design, users need to be careful to insert or remove the connector, otherwise, the connector can be damaged. The new design has changed the connectors to pins with connector cable. Read more