Dolphin team have recently created more and more videos on how to fix Seagate busy hard drives, how to fix Seagate wrongly detected hard drives, how to fix Seagate undetected hard drives and here is a list of the video cases.

and now this list of firmware repair videos have been added to Dolphin unique data recovery training u-disk. Read more

Some new IT engineers have recently asked us how to edit the hard drive serial number simply and quickly for all hard drive brands.

This might be not easy for most common IT people but if users have Dolphin DFL hard drive firmware repair tools, it can be very easy and quick to change the hard drive serial number. With DFL firmware repair tools, users can connect multiple hard drives to the firmware repair hardware and then users can open the firmware repair software for different hard drives connected.

Next users just need to simply click the Edit HDD ID menu, the program will list the HDD model number, Serial number, capacity, etc and users just need to simply replace the SN number with the wanted one and then click OK, power off and power on, the new hard drive serial number will appear.

The hard drive serial number can be saved in ID firmware module on platters or ROM on the PCB. The program will recognize the SN storage location and edit it correctly.

It takes usually about 15 seconds or less to complete the hard drive serial number modification and all users can use the DFL hdd firmware repair tools to edit the SN by simple clicks.

This is one very important forensic data recovery case for one law enforcement agency and the user bought DFL SRP for WD to fix this case only to get the evidence files to be used in the court.

Case name: WD My Passport-Smartware Password Protected HDD Recovery Read more

This is one real case study shared by one Dolphin user in Spain. When the user received this case, it is one WD USB3.0 MY BOOK hard drive. When connecting this portable drive to pc, the PC has no response at all.

The user removed the external USB3.0 enclosure and inside is one WD 3.5″ SATA hard drive-WD20EARX-32PASB0 and found also the USB interface was damaged. Read more

ST2000DM006 is one Seagate desktop hard drive with terminal and firmware area locked, common users cannot do much if they lose data and don’t have professional hdd repair and data recovery tools.

ST2000DM006 belongs to 58 Family-Grenada. Read more

One neighbour company brought one patient external hard drive to our data recovery lab this morning for recovering lost data. They told us when connecting this patient drive to pc, no partitions are displayed.

The engineers tested further and found this drive is unallocated within the disk management. Read more